Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 30, 2014

Complacent, change resistant culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary and benefits. Good work life balance. Folks with good domain knowledge and execution skills. Good bonding across geographies, among employees till mid-senior level.

Cons

Not progressive enough. Time-warped. Business managed based on intuition and relationships. Resistance to change. Lack of innovation in launching new products and channels. Power struggles and politics at senior management affecting performance.

1.0
Aug 29, 2014

Great if you want to be a lifer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance is okay. Staff tries to help

Cons

No training Cliques are rewarded Suggestions are ignored Senior Managers don't listen to new employees - you're lucky if you get a good morning. No growth - dead end jobs

1.0
Aug 29, 2014

Forgetful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is one of the best in the analytics industry

Cons

The Management and the HR appeared totally disinterested in how the Center is run. The attitude of the Center head towards his staff is downright disrespectful. Many are witnesses to and victims of rude comments of this particularly cocky boss. Being a franchisee business model, its very thin on its employee base. This fact is a lot more pronounced in this office. With just a handful of people, all (for all practical purposes) of them reporting into a single general (way apt than manager as a word), this boss has no one to question him for his attitude - his managers are based out of the US and the India HR works out of Mumbai. If you are harassed and feel depressed, you would have no one to reach out to. This comment might be very specific to a particular individual and one may choose to ignore this rant. But for a center with just 13-15 employees, its very important to understand the attitude of this one person. If you don't happen to like him (which I am sure no reasonable person would) you would have no where else to go but quit. The first half of 2014 has seen 30% of its staff quit precisely for this reason. The organization now appears to be struggling to back-fill. Hopefully, this comment seals-off their chances completely.

Viewing 2710 - 2712 of 2,933 Reviews

Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.