Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 215 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 202 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 101 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by demographic groups

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Aug 15, 2013

Great people, but the company seems to be spinning out of control.

Architect

Recommend

CEO approval

Business Outlook

Pros

Good compensation and Benefits. I had a pretty good work/life balance but many people did not. Career opportunities are available, but layoffs always seem to be around the corner.

Cons

Western Union does not seem to have a clear direction. Morale is very poor. Uncertainty is everywhere. The company seems to be a penny wise and a dollar foolish.

1.0

Aug 7, 2013

HR Manager

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary and good budget authority

Cons

Very weak management = tenured managers who intend on keeping their jobs until retirement

1.0

Jan 29, 2013

Stay away until current management changes

Operations director

Recommend

CEO approval

Business Outlook

Pros

Great place to grow international financial services experience. Lots of opportunity to move laterally and explore different areas of the business.

Cons

Company is going through a huge transition but without a well communicated vision of the future. A lot of the changes are to undo what the previous restructuring did. Management has no idea what it is doing. They are constantly talking about cutting costs but fail to waste money in the silliest things like unocuppied offices. Favoritism runs amock. No merit based promotions or pay. If you are friends with the right person you can get a pretty sweet upwards career track, otherwise, be happy to stay in your spot of move laterally non-stop. Not a good place for women right now. We used to have a lot of female VPs and above until early 2012. Not any more.

Viewing 274 - 276 of 2,941 Reviews

Jobs at Western Union

Regional Sales Support

Manager, People Analytics & AI

Product Manager, Compliance Systems & Analytics

Staff Software Engineer

Western Union

Western Union reviews

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Great people, but the company seems to be spinning out of control.

HR Manager

Stay away until current management changes

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