Western Union reviews

3.4

56% would recommend to a friend

(2,932 total reviews)
avatar

Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Global reach of work force and agent network Brand name honed over years Great balance sheet and free cash Stock under performing

Cons

Slow moving to make decisions and implement change Very hierarchically structured Risk and change adverse; slow to adapt new technology and markets

4.0
Nov 29, 2009

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

THey have flexible work hours

Cons

It seems that they have Lower pay

3.0
Oct 20, 2009
Recommend
CEO approval
Business Outlook

Pros

- Rich brand history, employees have certain pride that goes along with the prestigious company name - Global leader within the electronic remittance industry = nice on resumé - Warm, friendly & informal working atmosphere - Lighter wokload compared to other companies I've worked for

Cons

- Unfair salary gaps between employees - Overseas managers including employees have poor command of the English language. Many don't understand internal announcements, working & training materials. I find this unacceptable & mediocre. - Senior management lacks consumer insight. Sometimes shows favoritism & this leads to low morale.

Viewing 2923 - 2925 of 2,932 Reviews

Glassdoor has 3,790 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.