Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 211 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 181 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 18, 2024

Total Chaos. No clarity on projects

Senior software architect

Recommend

CEO approval

Business Outlook

Pros

Highly political environment - if you're good at this, you can rest and vest.

Cons

Low comp. Crazy Deadlines. Loads of tech debt from contractors.

3.0

Jan 9, 2024

Culture is changing

Hrbp, manager

Recommend

CEO approval

Business Outlook

Pros

- Big Company - Diverse workforce - Mission driven

Cons

- Culture has become dehumanizing & toxic - Comp and benefits (especially medical) are not competitive - Very few career advancement opportunities

1.0

Nov 10, 2023

Toxic Culture/

Lead analyst

Recommend

CEO approval

Business Outlook

Pros

Some good people and decent benefits.

Cons

Toxic Culture, worse than high school. Unethical HR

Western Union Response

Thank you for leaving a review. We're happy that you enjoy working with your colleagues. We all play a part in creating a work environment where everyone is treated with trust and respect and is empowered to do their best work. All employees, regardless of their role or level in the organization, are expected to abide by our Code of Conduct and are encouraged to connect with their management, Western Union's Ethics Office, and/or our Employee Relations team if they have concerns. The company takes your concerns seriously and encourages you to make a report at wuethics@westernunion.com or wuethicshelpline.com.

Viewing 292 - 294 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Manager, T&E and Accounts Payable

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL