White Lodging reviews

3.9

78% would recommend to a friend

(1,102 total reviews)
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Jean-Luc Barone

84% approve of CEO

66% positive business outlook

White Lodging has an employee rating of 3.9 out of 5 stars, based on 1,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The White Lodging employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 17, 2018

Sold our hotels and their souls

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WLS is very innovative, driven and has high expectations. Our direct manager was really great at coaching us and providing support.

Cons

WLS sold numerous hotels and informed the GMs by simply mandating we join a conference call that same day. We got on the call, only to hear upper managment tell us that WLS sold our properties and there was no further information and they weren't accepting questions at that time. It's very disheartening when you work for a company for many, many years and that is how they decide to deliver extreme news to their GMs. In November, GMs were told to submit bonus exceptions. We were told that even with the sale, WLS were still planning to approve some exceptions and treat it as years before. Our last day with WLS was 1/23. At this point, we had zero information from upper management regarding bonuses and exceptions. It wasn't until 2/15, that we were all notified what our bonuses would be- ONE day before payout. WLS did NOT approve any exceptions for the entire Region (of course all these properties were part of the sale).

1.0
Dec 17, 2017

Unhealthy, unethical workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

White Lodging is always hiring so there are lots of job opportunities.

Cons

The founder of this company and the values it was founded on seem great. However, the current workplace does not reflect those values. They talk about genuine care. That's a joke. If you decide to work here some of your co-workers might be genuine and caring but that is where any genuine or caring behavior will end. The people leading this company do not know what they are doing. The lies, harassment, unethical actions and overall silliness at White Lodging make it a very unhealthy place to work. Find somewhere else to build your career. They are always hiring because people are always leaving or looking to leave. Most of my co-workers are looking for new jobs.

2.0
Oct 19, 2017

Hotel Managers-approach with caution

Recommend
CEO approval
Business Outlook

Pros

Depends on location. Corporate office is very nice, but in the middle of nowhere. Hotel locations vary and really depends on management staff and RVP, as well as past performance at hotel. If you are well liked by RVP and up (at any level), you will be on the fast track for promotions (this is true for ops and sales, at any age and skill level). Hotel discounts are very nice, and benefits are decent (vacation time low and based on years of service, but accrues). Bonuses are for many positions (even under department head) and decent amount of money (but often unattainable). Some of the people I worked with were pretty great, and made work bearable.

Cons

As others mentioned, there is no work/life balance. It is common for managers to work 60 hours standard (although the schedule is "50 hours"), and some properties are a lot more. Everyone "talks" about work life balance and telling people to go home, but turns a blind eye and pretends they don't notice you're working so much because you're needed. All targets are set by corporate, which directly affect your bonus, which is a decent chunk of change and many do not get. No say at property level. RVPs constantly terrorizing properties, evoking fear to "do better" when many are short staffed and overworked. Trickles down to GM/AGM/Managers and no one is happy. LOW starting wage, and they ALWAYS try and lowball. Preys on employees right out of college that don't know what they've signed up for (65 hours at 42k a year, etc).

Viewing 10 - 12 of 1,102 Reviews

Glassdoor has 1,123 White Lodging reviews submitted anonymously by White Lodging employees. Read employee reviews and ratings on Glassdoor to decide if White Lodging is right for you.