WillScot reviews

Dishonest practices that lead the customer into unknown excesses charges. This company will bill for damages that never happened. Market adjustment rates with no heads up to customer. Management creates a culture where reps have no choice but to lie and steal from each other in order to get a commission. They change commission structures as often as the wind changes direction. Never in the benefit of the associate and always in favor of the company. Constantly down your back for metrics. Then they hold meetings about the metrics and then ask why aren’t people meeting the metrics. Well it’s because we are constantly talking about them and never getting to work. As much as I wanted this company to work I lost my taste by dishonest business practices and decided to move on.

Commission - A complete Joke. The company used to be Mobile Mini, and we got paid for *everything* we sold. Now, its a complete gamble on how good your territory is. You have to get 35 activations a month, but 20 of those have to be containers alone. How many of those activations do you have to write? 0 (other people will do your job for you). How many can you write in a month and not get paid a single dollar? 100+!!! They cut the percentage you get as well on top of making a minimum number of activations. You will find that there are reps that literally have no idea what's going on ever and don't write orders in an entire month, but because they are in this insane "dirt" or territory, they will rake in unearned money. This happens because good reps in other areas will have great relations with people and write all over the country. The percentages are down around 50% compared to what they were in 2022 and most of 2023. You can do double the volume and make less money than the previous year. Micromanagement - There used to be none. Now if you breathe without making a stupid task, you are going to get berated by management. We use Salesforce here. They have the most busted version ever that ruined all process and flows we used to have. It launched like a buggy disaster and has been one ever since. But because they spent so much money on it, they have to die on the hill they created. I was blessed to have a good manager in both locations I worked in in my 2.5 years here. I will not include my managers in this category but I will explain what its like for most reps. You will have a General Manager, Market Sales Manager, Commercial Excellence Manager, Regional General Manager/Vice President GM, and then the VP of Sales. The layers of micromanagement trickle down. It gets repeated from one to the other over and over. So of course you have 7 meetings a week going over the same thing. It drives you mad. This job is not hard.