Pros
Good pay, great benefits, really like the local people. It had so much potential...
Cons
Processes and systems are slow and monotonous. Every time the company makes an "improvement", one thing gets better, one thing gets worse and something that worked before, now doesn't work at all. It's harder to get a yes, if you get a response at all, from corporate to do the right thing for a customer. It's easier to negotiate and work with a frustrated customer than it is our own people. Customer invoicing is the worst I've ever seen at a company. I've heard many customers say they work with our company because they have too, not because they want too. Training is best compared to being thrown in a swift river to learn how to swim. You have to beg for someone to help or just try to figure it out. Typically, it takes a new hire several days, to more than a week, from the day they start to access any of the company systems. I've even seen some people not receive a computer or email for days after they've started, which means they can't do much as it's all done on the computer. The company buys other companies to grow.
