Williams reviews

The positive company culture has utterly been destroyed in the last 5 years. The company does a lot of things with good intentions without regard for pragmatism or real life consequences. For example, it implemented a system and process to speed up decision making in 2012. The real life result has been that decision quality has not improved and decision timing has worsen. There is no managerial courage at any level to admit to failure and make improvements. So there are added processes and bureaucracy, increasing workload without any measureable benefit. However, it made management feel good that they "did something" to combat decision paralysis. The company had a handful of safety incidences in the past 5 years. The incidences were attributable to the rapid increase in the amount of work and the drastic decline in experience and skill level. To address the safety incidences, they re-organized, promoted a bunch of new people into the management, implemented more work processes and bureaucracy, and decreased the total headcount of people who will be doing the work. Employees are overworked and overstressed. Safety metrics worsened. But it made management feel good because they "did something" about safety. There are so many more examples of feel-goodism that do not have positive consequences.

1. Many of us came to Williams from an acquisition. Mostly, we did not feel welcome. I worked with various districts in the U.S. and the Williams people felt like we were trying to take over. 2. Wms has too many "systems", that are not effective and not efficient. It seemed like if they could find an overly involved and difficult way of making decisions and doing things, that is the way they would mandate that it would be done.