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Workplace Options

Engaged Employer

Workplace Options reviews

3.2

48% would recommend to a friend

(387 total reviews)
avatar

Alan S. King

78% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Workplace Options has an employee rating of 3.2 out of 5 stars, based on 387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Workplace Options employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

387 reviews
2.0
Dec 12, 2014

Keep and open mind, seek the opportunity, but don't get stuck.

Work-life consultant
Recommend
CEO approval
Business Outlook

Pros

WPO is a great place for someone fresh out of college and needing to get their career started. They offer health insurance and a 401-k. This is a great place if you want to improve your customer service skills. This company has very high expectations of the service you provide to the client and the amount/quality of work that you put out. So you have to be on your toes at all times. I can honestly say that I grew during my time here.

Cons

Salary sucks and raises are minimal. You will have to work major holidays because it is a call center that is open 24/7/365. It can be a stressful environment depending on your personality. If you are on the work-life team, which is where most people start out, you are expected to answer a certain number of calls per day and complete a certain number of cases...if you don't meet quota, watch out. Some people like the pressure, some collapse under it. I have seen so many quality individuals get stuck working here, not getting promoted and not moving on to better things. There are opportunities to move within the company, but you have to do your time on the baseline level and it sometimes takes a 2+ years to move up and when you do, don't expect that much of a pay raise.

5.0
Dec 2, 2014

Very fair, very positive place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment is great. People are respectful and the work that we do makes a positive impact on people's lives. The benefits are also great. Free gym access to all employees in Raleigh, discounted vending options that are actually pretty good, and there are a ton of services that provide work-life and emotional support for employees at all levels.

Cons

Because of the nature of the business, the company is open 24/7/365. There aren't a lot of dedicated company holidays simply because some of us need to be on call to answer the phones.

Viewing 355 - 357 of 387 Reviews
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ReviewsWorkplace Options reviews

Glassdoor has 439 Workplace Options reviews submitted anonymously by Workplace Options employees. Read employee reviews and ratings on Glassdoor to decide if Workplace Options is right for you.