Workplace Options reviews

3.2

48% would recommend to a friend

(387 total reviews)
avatar

Alan S. King

78% approve of CEO

58% positive business outlook

Workplace Options has an employee rating of 3.2 out of 5 stars, based on 387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Workplace Options employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

387 reviews
2.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

I love everything this company stands for. So much potential here with the services that are offered to clients.

Cons

Management focuses on production only and there is a lot of pressure on employees to move to the next call or case with little room to breathe or actually focus on serving the customer to the best of your ability. Training and quality are an afterthought which is counter productive for a wellness/well being focused company. Employees get burned out due to a culture of operating understaffed. Consultants cut corners for fear of not meeting production goals but subsequently get fired for it but this is the only way to survive if you want to make it here. Management plays favorites and it's very clear that the ones who get promoted are the ones who are on their "good side" because they go out partying with them. A word of advice. If you want to move up, be willing to go Out to the bars or parties with upper management. A lot of times, upper level positions aren't made available for all to apply, they are simply created for and given to the favorites.

1.0
Aug 4, 2014

Unfulfilled promises and favoritism surround you.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours were pretty nice when needed. Other than that... well, there was free coffee.

Cons

I don't know where to start with this place. Your co-workers are mostly good people, with the exception of "management" that has only been promoted because they are friends with (or married to!) the high-ups... or are attractive females. Get in good with a certain SVP, and you're set, no matter how unqualified you are to do your job. I was promised a "fast-track" to a better, higher position as I had years of experience, yet was never once even interviewed for the numerous positions I applied for. If only the CEO knew what was really going on behind the scenes... or maybe he does and just doesn't care. I would avoid this place like the plague.

1.0
Jul 15, 2014

Loved the work, hated the workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work is challenging and varied, and on occasion you feel like you have truly helped someone which can feel very rewarding. Some coworkers are genuinely friendly and make the workday more enjoyable (but be wary, others are only friendly until they don't want to use you anymore or need to step on you to make themselves look good to management).

Cons

The pressure to simultaneously answer every incoming call within seconds and complete and send out work requested by previous callers in an understaffed and ridiculously micromanaged office is stressful and at times infuriating. Managers will question why you stepped away from your desk every time you use the bathroom or get a drink. If you under perform you are fired. If you over perform you are the target of investigations into how you could possible exceed the ridiculous standards. Every employee feels like a suspect, as they are constantly making accusations and publicizing firings to make everyone afraid to complain or question the logic of the ineffective work flow policies. If you are able to work on 5 things at once with impeccable accuracy and speed with incessant interruptions, you will do the job very well. But that's not all that matters here. Unless you can get in with the management party clique, this is an exhausting dead end job. The bonuses were great when I first began working here and during my several years of employment they were trimmed, tweaked, over complicated, and often "miscalculated" in the company's favor to the point that you will give yourself a heart attack trying to accomplish enough tasks to receive any. The managers began refusing to provide details about how bonuses were calculated so that employees couldn't demonstrate they should have earned more. If you take this job, smile and pretend to love it every minute you are there or in the presence of any coworker because they are WATCHING you and negativity is grounds for dismissal. Never question the actions of a coworker because if you upset anyone it is considered bullying which is also grounds for dismissal. Basically, be a really happy puppet and you'll keep your job. Be cool enough to drink with a manager or director, and you'll move up.

Viewing 367 - 369 of 387 Reviews

Glassdoor has 439 Workplace Options reviews submitted anonymously by Workplace Options employees. Read employee reviews and ratings on Glassdoor to decide if Workplace Options is right for you.