I worked for this company 85 days when I was suddenly and without any indication from my manager that my performance was not meeting expectations terminated. Ironically, 2 days earlier I was congratulated for being over my monthly quota and 5 days before was in Chicago attending their sales meeting. It does not appear that they have any kind of formal process for reviews or PIP’s which is the norm for any sales position. I have since learned that they regularly fire sales reps, even those who have been with the company 20+ years, with no warning or formal process. I was promised 3 things when I was hired by both my manager and Jim O’Rourke, Pres. Not one promise was kept. In my short time with World Book I quickly learned from librarians that there really is not a need for either their print or digital products. The state I live in has a contract with a very similar product that is provided to libraries and school districts for free. And very few libraries even have a reference section anymore. Couple that with the fact that many librarians are not even aware that World Book is still in business due to no marketing department and it’s a very tough sale. Poor leadership and management leads to low morale, low motivation and a very stressful work environment. Salary is ½ of the industry average and they do not reimburse for any expenses, including mileage. I would not recommend this company to anyone.
