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World Insurance Associates

Engaged Employer

World Insurance Associates Senior Associate - Client Operations reviews

2.1

29% would recommend to a friend

(37 total reviews)
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John Newell

Not enough data to show CEO approval

19% positive business outlook

Senior Associate Client Operations employees have rated World Insurance Associates with 2.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Senior Associate Client Operations professionals have an average working experience there. World Insurance Associates is rated 42% below average by Senior Associate Client Operations professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

37 reviews
2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote work allows for better balancing if personal time and work hours, and cuts in commute frustrations and costs

Cons

Management is weak and higher-ups are too far removed from the ins and outs of the work that account managers, CSRs and account executives are doing. Communication sis extremely lacking and meetings are done in large groups rather than at a ream level, limiting the ability to properly address concerns on all sides, and wasting other folks' time with teams they aren't involved in.

1.0
May 6, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

Short commute when I had to be in office 5 days a week.

Cons

Humongous workloads and absentee management. They buy local agencies and service degrades significantly. Account managers leave and books of business are redistributed at random. Expect to work a minimum of 50 hours a week to keep your head above water. Producers are not held accountable.

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World Insurance Associates Response
2mo
We appreciate you sharing your feedback. We take what you have to say very seriously and are sorry that you did not have a more positive experience at World. We wish you the best of luck in the future.
Viewing 1 - 3 of 37 Reviews

Glassdoor has 181 World Insurance Associates reviews submitted anonymously by World Insurance Associates employees. Read employee reviews and ratings on Glassdoor to decide if World Insurance Associates is right for you.