Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,550 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good commission on sales is good however very high threshold. full time is around £22,000 net sales for the month and then you can start earning 2.4% on sales

Cons

Probation is 2 years and they are able to fire you within them 2 years chances of going over the 2 year mark with the company are very difficult as the reason to fire you after the 2 years needs to be more valid so they would rather get rid of you before and then hire someone new

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Wren Kitchens Response
2y
Thank you for taking the time to share your thoughts about your experience at Wren Kitchens. We appreciate your feedback and would like to address your comments. Firstly, we're pleased to hear that you recognise the potential of our commission structure. Our aim is to reward our hardworking team members for their dedication to achieving exceptional results. While the threshold for commission may seem high, we believe it reflects the value and quality of our products, which ultimately benefits both our employees and customers. We understand that a two-year timeframe may seem lengthy. However, we want to clarify that this period is in place to ensure our team members have the opportunity to fully integrate into our culture and build lasting relationships with our customers. It's not about making it difficult for anyone, but rather, it allows us to invest in your development and provide you with the tools you need to succeed. We encourage you to reach out to us at letstalk@wrenkitchens.com if you would like to discuss your concerns further or provide additional feedback. We value open communication and are committed to making Wren Kitchens an even better place to work. Thank you for being a part of our team, and we look forward to hearing from you. Best regards, The Wren Kitchens Team
1.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

I don't really have any. Maybe just the food and hot drinks cart that goes around the office often.

Cons

It is a very toxic environment; there is a lot of pressure, the managers micro-manage, the customers are mean, and the business lacks structure. They are constantly changing things, which frustrates both employees and customers. And the managers are constantly monitoring their team, which can get annoying. They set a lot of unrealistic targets and goals to achieve in a day. They are also insensitive to the well-being of their employees; if you call in sick, they threaten to terminate your contract. They sack people for the smallest and silliest mistakes, especially their black employees.

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Wren Kitchens Response
2y
Thank you for taking the time to share your feedback about your experience at Wren Kitchens. It's great to hear that you enjoy our food and hot drinks cart; we believe in creating a comfortable and enjoyable workplace for our team members. We understand your concerns regarding the work environment, management, and the pressure you've felt. We're committed to fostering a positive workplace culture, and we take your feedback seriously. While change is necessary for growth, we also acknowledge the importance of a stable and consistent structure. Regarding management, we invest in training and development to ensure our managers are equipped to lead effectively and provide support to our employees. We also encourage open communication and feedback between our team members and their managers to help address any concerns promptly. Our employees' well-being is of utmost importance to us, and we take sick leave and employee support seriously. We aim to create a supportive environment for our team members. We are dedicated to fostering an inclusive workplace where diversity is celebrated, and discrimination is not tolerated. We take your comment about employees seriously, and we are committed to maintaining a fair and equitable work environment for all. If you would like to provide more information or discuss your concerns further, please don't hesitate to reach out to us at letstalk@wrenkitchens.com. Your feedback is valuable, and we are here to listen and work towards making positive changes. Thank you once again for sharing your thoughts, and we hope to continue working together to create a better work experience for our team members. Sincerely, The Wren Kitchens Team
Viewing 517 - 519 of 2,550 Reviews

Glassdoor has 2,610 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.