Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,548 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Development and apprenticeship opportunities. On site canteen Gym

Cons

Poor organisation, Everything is reactive and panicky instead of being forward thinking and proactive. Everything felt like a last minute hurry

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Wren Kitchens Response
7mo
Thank you for sharing your feedback. We’re glad to hear you value the development and apprenticeship opportunities, as well as the on-site facilities. We also take note of your comments regarding organisation and proactive planning. We would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further.
1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

high-end showroom, good enough product for the money

Cons

No work-life balance; if you take time off for your legal lunch, you are looked at with disapproval; if a client wants to come on your day off, you are expected to work on that day off; unrealistically high targets and KPIs; the main thing is to sign a contract and take the money, and everything else will be the designer's fault if anything happens; if you have a deal coming up and for some reason the manager is not sure that you can close it, he will give your clients to another more experienced designer and it doesn't matter how many hours you worked; any discrepancy in work and the blame falls on the designer, and is not shared between the teams; a very toxic environment in the team, although some people still managed to remain human and managed to help, but in general, gnawing each other's throats for the client is encouraged and much, much more.

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Wren Kitchens Response
7mo
Thank you for taking the time to leave a review and share your concerns. We take your concerns very seriously and would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further.
3.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

-The company itself with the directors who run it is forward thinking, successful and incredibly innovative and inspiring. -Everyday I came into work inspired by the company and how far the owner has came in this journey of taking over the world of kitchens -Fantastic training at head office, technology and design systems -Working with different people everyday, being a part of their journey and designing their kitchens and bedrooms -If you’re driven and perform well, there’s a great opportunity to earn some serious money -Amazing showrooms you truly take pride working in

Cons

-Turnover of staff at the local showroom is extremely high! Under 4 years nearly 60 people have come and gone due to poor treatment, mismanagement and lack of support from local showroom -Local showroom management is toxic, there’s a culture of favouritism, fear and micromanagement -Web leads are based off “performance” but in practice by the local showroom it’s based on who’s liked which is inconsistent and very demotivating. -Mandatory daily briefing sessions which work out to 1hr 45m which are never paid back in time off (despite contractual terms) and are often negative, aggressive, and include inappropriate language. -Management often swear and belittle staff creating a hostile work environment -Can’t speak for all HR advisors but again, local showroom HR advisor seem very aligned with management, having phone calls on his personal phone before the shift starts, makes it difficulty to raise issues safely and securely -You will also spend a lot of time at work, say goodbye to your weekends, your bank holidays and any holidays you plan to go on longer than 2 weeks.

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Wren Kitchens Response
7mo
Thank you for taking the time to provide such detailed feedback. We’re pleased to hear that you valued the company culture, pay structure and inspired by our heritage. At Wren Kitchens, we are committed to fostering a positive and supportive working environment at every level of the business. Feedback like yours helps us evaluate leadership, accountability, and processes to ensure that our showrooms reflect the same high standards, professionalism, and culture that define the company as a whole. We appreciate your dedication during your time with us and your thoughtful insights. We also take your concerns regarding local showroom management, culture, and HR practices very seriously and would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further. Thank you for being a a member of the Wren team for several years and we wish you the best on your future endeavors.
Viewing 190 - 192 of 2,548 Reviews

Glassdoor has 2,608 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.