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      Wren Kitchens

      Engaged Employer

      Wren Kitchens reviews

      3.5

      59% would recommend to a friend

      (2,546 total reviews)
      avatar

      Tofiq Malik

      64% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      3.3

      Culture & values

      3.0

      Work/Life balance

      Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Apr 13, 2016

      Expect alot and give little back......

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product, growing company, the showrooms and factories are very impressive and now there is more structure the company is getting there.

      Cons

      Everything else - they expect far more than necessary, give nothing back. The hours are very long especially in terms of roles similar in other businesses and the pay also not in line with most companies.

      1.0
      Mar 16, 2016

      Ridiculous Company

      Installation co coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office is situated in nice surroundings.

      Cons

      It is basically a call centre and all you get are complaints. You are supposed to be the customers first point of call yet you have no power to do anything, you can't see the full delivery options to get the customers sooner delivery dates, you have to send an email to the right department requesting it, you can't book a site visit you have to wait days sometimes weeks for the installation manager to come back to you, probably because he is drowning like you are, you can't process a complaint you have to advise that nobody can process a formal complaint until they sign off their kitchen to show they are happy with it! On numerous occasions I had customers who wanted to escalate further than myself yet my line managers would not take the call! Honestly it is disgraceful. When I left the company and handed in my badge, the security man said 'Not you aswell!?' Honestly the turn around is so high at this place it is unbelievable.

      2.0
      Mar 5, 2016

      Management

      General store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Earning potential is phenomenal Excellent showrooms Unlimited potential as a company Great product when fit for purpose New training Academy/Team

      Cons

      Extremely long hours, No control over resolutions for customers, harassed by higher management , feeling of insecurity for your job with constant threats, A lot of failed promises and as for customer service - it is non existent.

      Viewing 2515 - 2517 of 2,546 Reviews
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      ReviewsWren Kitchens reviews

      Glassdoor has 2,606 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.