Wurk reviews

3.2

51% would recommend to a friend

(48 total reviews)
avatar

Deborah Saneman

47% approve of CEO

55% positive business outlook

Wurk has an employee rating of 3.2 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wurk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

48 reviews
1.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

There are some REALLY cool people working here. Unfortunately they're all miserable. The industry is fun and you can meet a lot of cool customers. Lots of free booze and parties. Free shirts and gear. The company has no real competitors right now. So it's hard not to make money and get new customers.

Cons

Most bad companies rot from the head down. This place is no different. The CEO causes most of the issues. He's smart, the problem is he thinks he's the smartest guy in the room. He's a typical sales-guy, bro-dude who was probably an athlete or fratboy in college. He can't take negative feedback well and he hates people who question him or show him up but he's got no experience managing people or running a company. He hires really smart people but when they give him honest criticism or question his views he drives them away. Two old friends that he begged to come help bail him out, fix the company and mentor him he chased away because he hated the fact that they weren't constantly telling him awesome he is. It's sad to watch his new favorites, knowing that at some point he's just going to turn on them too. The company is his baby and he expects everyone else to act the same way. The problem is, if the company gets bought out, he'll be rich. Employees have some stock options but most of the people don't make enough money to exercise those options and even if they do the money they make won't be life changing. They're not going to get rich, they might make enough money to pay off some credit cards or take a trip. They aren't going to be able to retire or even take years off of work. He doesn't understand this. Most employees are underpaid but they took the job with promises of stock and raises that never materialize. To them it's just another job. He expects everyone to work 70 hours a week and respond to his late night and weekend emails, texts and phone-calls. They're overworked, underpaid and underappreciated but if they don't finish an assignment on time or produce results, instead of understanding, he just gets mad and rants He doesn't understand that the employees aren't going to get rich like he will, so of course they aren't going to be as passionate as he is. Since he rarely takes input, there's no sense of ownership because no one sees their great ideas in action. He constantly reads books and listens to podcasts. Between that and constantly hiring new executives, he's always changing directions, priorities and management styles because doesn't have the experience to have a style of his own. Instead of hiring new leaders and telling them that there's a plan in place and they need to follow it, he brings in people who want to change everything and he lets them. So the staff just starts a project, then gets a new project, and a new project, and a new project and a new direction. No one ever gets to finish anything. Do you know how demoralizing that is, to never get to finish something and look back at it with a sense of pride? Instead of taking responsibility for that, he just blames the employees. Then tries to make up for the bad feelings of the staff by buying beer and throwing yet another "party". The worst part of this is that so many employees were hired to do one job, then because they offended him, he read a book or listened to a podcast, or hired a new manager or director or vice president they've all of a sudden got a different job that they weren't hired for. Some of use moved across country because of this, and then ended up in a new city with no friends or family and a job we didn't want and are blamed because we aren't qualified for. Proof of this? Look at how many people are calling out the fake positive reviews. Instead of reading the bad reviews, reflecting on the honest feedback and then fixing things, he just writes another fake review. There's no career growth here. No promotions. No 401k. No accrued vacation time. No training. The only way to get a raise is to threaten to quit when things are going really bad.

avatar
Wurk Response
7y
Thank you for your transparent feedback, advice, and thoughts about our team. We agree with you that we do have an amazing team which is supporting an evolving, complicated industry. Stronger support for our team members, being accountable, and setting clear focused expectations are important to any organization’s success - we will share this feedback with our team and we will make sure we bring more focus to these critical areas. As we are building a business in a brand new industry, we are addressing problems that have never been solved before. We are learning our customer's needs in real time, which creates a need for constant shifts in direction, priorities, and strategy. We understand this type of business activity is not suited for everyone and we apologize if we did not prepare you for this environment before you started. The team members who thrive in our environment typically are energized by pushing the boundaries to solve complex problems, are quick to learn from their mistakes, and are willing to do whatever it takes to get the job done. Our organization is not perfect, however, we are confident in our team and the strategy we have put forth to help our clients. We will make mistakes along the way and will learn from those mistakes. We are also investing in our people to support long-term growth by offering additional training and certification opportunities, as well as identifying areas for career advancement. We are proud to work alongside our team, highlight their achievements and witness their growth. We are sorry that we did not meet your expectations, and we wish you the best in your future endeavors.
1.0
Feb 7, 2019

Out of their depth

Recommend
CEO approval
Business Outlook

Pros

Good intentions, good people, good office

Cons

Lack of management, understaffing, bad morale

avatar
Wurk Response
7y
It appears you may have posted more than one review. To centralize our response, we have addressed all of your concerns in one single post. We have responded to this post underneath your titled post “I wanted to like this place…” which was posted on February 13th. Please refer to that post for our response. Thank you for your feedback. We greatly appreciate it!
1.0
Feb 7, 2019

The WURST!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The Customer Service & Implementation teams work extremely hard. - Great downtown location.

Cons

- Senior Leadership is completely out of touch with reality. They do not care about their hard working employees and treat them like they are disposable. - The culture is volatile. Leadership leads by fear by public shaming employees and retaliating against them for speaking up. - The CEO has zero emotional intelligence and no leadership skills. - They treat their customers terribly by constantly making mistakes and not owning up to them or taking responsibility for their errors. - People are completely over worked, overrun and the organization has no direction or vision due with constant turnover in leadership.

avatar
Wurk Response
7y
It appears you may have posted more than one review. To centralize our response, we have addressed all of your concerns in one single post. We have responded to this post underneath your titled post “I wanted to like this place…” which was posted on February 13th. Please refer to that post for our response. Thank you for your feedback. We greatly appreciate it!
Viewing 40 - 42 of 48 Reviews

Glassdoor has 51 Wurk reviews submitted anonymously by Wurk employees. Read employee reviews and ratings on Glassdoor to decide if Wurk is right for you.