Wyndham Destinations reviews

3.2

50% would recommend to a friend

(2,627 total reviews)
avatar

Michael Brown

66% approve of CEO

46% positive business outlook

Wyndham Destinations has an employee rating of 3.2 out of 5 stars, based on 2,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wyndham Destinations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Feb 8, 2019
Recommend
CEO approval
Business Outlook

Pros

I finally learned the art of the sale and to close people. I got to practice on 3-4 people a day sales tactics and skills and this is the only place I could ever do this with. So the coaching was very good.

Cons

The pay Structure does not make sense: Sales people primarily work on a commission basis. Most sales people are not 9-5 types of employees and dont expect a check at the end of the week based on hours or salary. Why? because with commissions the possibilities are great. Your not confined to a set income brackets and usually the sky is the limit. Sales agents are W9 type of mindsets typically and write expenses off at the end of the year and net much more then the average working salaried Joe. The problem: Is when you mix an Hourly/Salary base with commissions you essentially become a W2 employee and well the IRS, and state start plugging away at that commission... My $3,000 commission based on 4% became $1,700 after all taxes were taking away for that pay period. As a W9 employee we typically find ways similar to corporations to expend write-offs, but since this is a w2 position that is impossible and Wyndham gets away from paying really competitive salaries and reserves itself to only paying minimum wage. So now you have a hybrid w2/w9 position that defies the entire idea of a commission based job and at the end you get an employer who rally does not have to pay the Salary most employees deserve and a watered down hourly/commission job. Give me one or give me another and If I am a salaried/hourly employee then I expect that after being in management that I am worth more then San Francisco's minimum wage. If you get paid straight commission rather then this hybrid type of pay, then there is motivation. Quite honestly my heart dropped and I lost all motivation seeing a $1,700 check.. So all I was there for was for the training which today I use in my own brokerage. I timeshare everyone for everything I do. Today I run my own company and I am a real estate sales broker. I just closed $24K worth of commissions. Guess what after all expenses I ended up with $20K of commissions and I will find write off at the end of the year to keep most of my income. I Highly doubt that $24K worth of commissions would leave me with $20 net working at Wyndham. Further more the managers there at the Donotello were under investigation for gambling. I also received money from a class action lawsuit that was based on their withholding of commissions. I would advise to keep track of any closings.. They tried to rip me off one of my commissions and I insisted with HR and legal several times until I received my watered down commissions. One of the people working in the timeshare customer service department said they were not going to pay at all for the commissions that I closed. Imagine that.. There was a carousel of management and people I saw come in go at least 10-15 sales reps and managers while I was there. No one introduces no one to each other and everyone claims they make amazing amounts of money and they seem kinda of like shabby con men to me. 2 week training was good, but the trainer Steve, seemed like a con man to me after words as well. Their training is turnkey and they are always training new reps. Thats how they make their money by turning in and out new representatives it seems like to me.

4.0
Jan 25, 2016

Great company, if you can sell

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My experience with Wyndham was absolutely phenomenal. I was very good at it so management liked me. However, this was not the case for many others around me. Excellent sales training program and great starting pay without draw for the first 60 days.

Cons

If you can't sell you'll be starving for opportunities. Draw system can be deadly. (A tour a former colleague of mine cancelled their membership 2 years down the road. At the time, that sale had qualified him for the top bonus level. Wyndham hit him with a $9,500 draw from a sale that occurred 2 years ago.)

1.0
Aug 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Pays well, including an annual bonus. Good benefits.

Cons

WVO corporate headquarters promotes a toxic and unprofessional environment. Those that come from other companies who are true professionals and try to do the right thing are kept back from advancement due to senior management's insecurity. Incompetence, lack of knowledge and lack of managerial training is immediately obvious. People spend the majority of their time pointing fingers at one another and accomplishing nothing - this is done by design so there is no accountability. There is no one to turn to - not even Human Resources because they don't have a clue and their methodologies are decades old. The people that remain are ineffective but they are there because they are really good at one thing: playing politics. Mostly, the Product Development staff is unethical, unscrupulous and not at all dedicated to the peak performance of the company. Decisions are based on favoritism. It is acceptable for the procurement team to sleep with vendors, take bribes and accept gifts that have no limits. There is no procurement protocol. All they do is travel and party, party, party - all on the company's dime. I just have three words to say to the investors: sell, sell, sell! Sooner or later WVO will come tumbling down as they don't have a strong management team to support the pillars.

Viewing 4 - 6 of 2,627 Reviews

Glassdoor has 2,744 Wyndham Destinations reviews submitted anonymously by Wyndham Destinations employees. Read employee reviews and ratings on Glassdoor to decide if Wyndham Destinations is right for you.