Wyndham Destinations reviews

The job itself (CMA) is getting people to take timeshare tours at the Camlin in Seattle. You get stuck at all sorts of outdoor or indoor kiosks the management cannot even stock with the materials do do your job. The management is pretty ineffective and has no idea of how to communicate. You do not get an email address so they use text messaging to communicate. You get your schedule for the next week on a Friday morning so planning a life is nearly impossible, and you never know when your days off are. They claim you can make a good paycheck. I know many at Wyndham in this position do. However, you need good offers (which Seattle did not have) and good locations which there were not enough of to make the bonus levels. People came for one day and left, the turnover is likely nearly 100% per quarter. If you want minimum wage for a few weeks go for it. If you want a real career this is not the place. If you are any good as a CMA you should go elsewhere and use those talents for more money!

- The majority of guests will hate you immediately because timeshares have a negative reputation. Because of this you will be treated harshly but are expected to kiss their feet no matter how they treat you. Your managers will give them gifts and go out of their way to please them, even if their concern is extremely minimal or even made up - You will be working more than 40 hours per week. Your schedule depends on how late or early guests arrive/check into the resort, and depending on your workload for the day you can be doing overtime every shift - You are leading people to sales even though you are required to mislead guests by telling them there is no sales involved - The way you score guests before pitching to them and the resulting treatment of the guests based on their credit made me very uncomfortable - I was told by sales managers to lie to the guests about the nature of the tours they take - Marketing teams tend to be small and there is a lot of turnover, thus it is expected for you to be called in early or on your day off if another associate is out - The quotas are portrayed as easy to accomplish, however, the nature of this business can be exploitative and guests are aware of this by now. The quotas are very difficult to meet if you are not a sales shark to the core - You will be pressured to succeed above the expectations, but depending on your manager you can be harassed about meeting goals halfway through the quarter - You will be doing many tasks outside of marketing and you will be guilt tripped if you don’t jump at the opportunity - This job is many of the associates entire lives, and if you aren’t willing to make this a priority over everything else, it is easy feel under appreciated - The entire marketing team often feels under pressure, and my whole team wanted to quit for months. Many haven’t due to the pressure they feel from management and are afraid to leave the stable job. This affects the work environment a lot. - What you take home is extremely small compared to the hundreds of thousands of dollars you make for the company - The sales departments are not always supportive of marketing, even though they must work together to close a sale. Sales can often be negative towards marketers if they’re having a bad sales day, and expected us to do the dirty work