Xometry reviews

3.1

42% would recommend to a friend

(248 total reviews)
avatar

Randy Altschuler

49% approve of CEO

46% positive business outlook

Xometry has an employee rating of 3.1 out of 5 stars, based on 248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xometry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

248 reviews
1.0
Jun 10, 2021

Xometry is a Dumpster Fire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Any 5 star reviews you see on this site are left by managers pretending to be other positions and are all fake. I was asked several times during my tenure to leave a 5 star review.

Cons

- People ... Sales Ops Management (The Troll of Oz) has made it so that calls are recorded, activity in CRM is recorded and ranked daily, they use a phone system that mandates you have to be "logged in" to receive/ make calls..oh and the caller ID just doesn't work and half the reps can't receive incoming calls because of the faulty software - Accounts are redistributed on the sales team in a totally subjective manner, mid week, mid month, it doesn't matter to them. 99% of the time zero notice is given to the rep who is losing the accounts, and the best accounts are given to brand new salespeople - Comp... has decreased significantly every year and is far from competitive

1.0
Mar 1, 2023

Manipulative and Toxic Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

lots of learning experience for custom manufacturing

Cons

Aggressive sales objectives yield unprofitable ecosystem. Projects are underbid from the jump and failure is commonplace. Instead of refining operational and sales processes through root-cause analysis and corrective action practices, staff’s labor is over leveraged at the crack of senior leaderships whip to spend extensive man hours to solve the unsolvable. Senior leadership amnesia is commonplace due to ineffective information systems which leads to redundant meetings and confusion & setbacks when reminding leaders of issues so they can micromanage ineffective solutions. staff across all departments are publicly shamed and reprimanded when razor-thin solutions do not work out, and staff-level feedback which forecasts issues and failures is often suppressed rather than heeded. motivation by fear seams to be the tactic of choice. furthest thing from synergy between departments, and the blame-game is epidemic. you better not get caught holding the bag, let alone be accountable. everyone does what they can to say “not my problem”, because the risk of taking responsibility is too great. TLDR: Fear, manipulation, toxicity, mismanagement, micromanagement, inefficient, burn out culture, bleak outlook

2.0
Feb 24, 2023

Beware of COO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some coworkers were very knowledgeable and hardworking. Good teammates. Compensation was good, Benefits are good.

Cons

COO is a tyrant who belittles people on a daily basis. Condescending, unprofessional. Does not bring any value when you speak with them, seems to only serve the purpose of telling you how wrong you are with every decision you make. I don't understand how the CEO, who seems to be a genuine person who does care about most people, allows the COO to continue to represent the company the way they do. Sell Sell Sell environment, but once you sell, the support to follow through on what you sold is not as strong as the company would like you to think. Manufacturing company with sales reps with very little manufacturing experiences. Many managers do not understand what their employees need to do day in and day out to keep the operation going. Work life balance can easily be taken away. Company tries to offer as many manufacturing services as possible, and delivers mostly mediocre results instead of focusing on a few key services and perfecting them. Company still has a startup mindset when it comes to pushing work through, but wants to represent itself on the same stage as other larger technology companies. There seems to be very little investment into helping the day to day employee do their tasks for easily and efficiently. Must cover all holidays as the company doesn't shut down, so at least (1) person from your team will end up working in Christmas, Thanksgiving, Easter, Etc.

Viewing 7 - 9 of 248 Reviews

Glassdoor has 282 Xometry reviews submitted anonymously by Xometry employees. Read employee reviews and ratings on Glassdoor to decide if Xometry is right for you.