Xplor Technologies reviews

3.0

43% would recommend to a friend

(454 total reviews)
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Randy Eckels

24% approve of CEO

35% positive business outlook

Xplor Technologies has an employee rating of 3.0 out of 5 stars, based on 454 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Xplor Technologies employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

454 reviews
2.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The fact the job is remote

Cons

Lots of concerns here A new hire joined at the start of the year - Nothing more than a bully, mocking another team member after they were signed off for mental health reasons and having pointless meetings to inflate their own ego & forcing employees to request approval when moving around the UK (The role is remote so don't know why that is an issue). A non accountant being appointed as accounting manager over a fully qualified accountant (The person subsequently left). Since January 24 - All people from minority backgrounds have left the said team(one hire was only there for a few months) this doesn't seem like a coincidence considering all other member of finance are not from ethnic backgrounds.

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Xplor Technologies Response
1y
Thanks for sharing your feedback. As a young company with big growth ambitions, we appreciate all feedback, good or bad. We’re glad to hear you appreciate our flexible working approach. That said, it seems you didn’t have a great experience overall, and we’re sorry to hear that. Diversity, Equity and Inclusion are embedded in our culture at Xplor and we take pride in our employee-led Inclusion strategy. We’ve put a lot of effort into improving how we hire and ensuring we always have diverse candidate slates. Our I&D Council is made up of Xplorers at all levels, from across our many regions, and together they set the agenda and pace for our DE&I approach at Xplor. In our last all-employee engagement survey, 85% of Xplorers said they feel they can bring their authentic self to work.  Xplor is still a young company, and we are building foundations for the future by investing in the growth and personal development of our Xplorers. And because we know the importance of great leaders, we are working hard to help our managers develop their leadership skills too. We offer all our leaders leadership development sessions and regular one on one coaching, so they can keep getting better at what they do. We believe in helping our people grow while they’re with us and will continue to do more to make this true for every Xplorer.  We’re the first to put our hands up and say that Xplor is on a journey, and that we have a lot of work to do, to get where we want to go. We wish you all the best in your career, thank you.  
2.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

- Talented and dedicated individuals in customer service advisor roles, fostering a collaborative and supportive team atmosphere. - Modern office environment with state-of-the-art facilities, offering complimentary hot beverages to enhance employee comfort and well-being. - Convenient location in Newcastle, easily accessible by public transportation and ideal for those living locally. - Regularly hosted events and social activities, creating opportunities for team bonding, networking, and a positive workplace culture. - Opportunities for networking and collaboration across departments, promoting cross-functional learning and relationship-building.

Cons

- Excessive workload, often leading to burnout and negatively impacting overall work-life balance for employees. - Lack of flexibility in both scheduling and work-from-home options, making it difficult for employees to manage personal or family responsibilities. - Limited consideration for individual needs from management, resulting in a one-size-fits-all approach that overlooks personal circumstances and well-being.

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Xplor Technologies Response
1y
Hi there, Thanks for taking the time to write such detailed feedback. As a young company, we appreciate all feedback, as it helps us to keep improving our colleague experience. Firstly, we’re pleased to hear there were so many aspects of working at Xplor you enjoyed. We agree with you – we’ve got some amazing, talented Xplorers, and we love our Newcastle office. It’s vibrant, bright and a great place to come to work. That said, it’s clear there was a lot you didn’t enjoy too. We’re sorry to hear that. You’ve been really specific, so we’ll share this feedback directly with the leaders in Newcastle, so we can continue to improve. Thanks again for taking the time to share your feedback, and we wish you all the best for your next role.
1.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good rental infrastructure in india

Cons

Company is making more money with less budget like there symbol as a rocket,they are slowly drinking blood of an employees, Management is useless, they're just digging themselves a massive grave. They went back on their word and HR does not care about you, they're only supporting the company. Made to make ridiculous call numbers and targets.

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Xplor Technologies Response
1y
Thanks for taking the time to share your feedback. As a growing company with big ambitions, we appreciate all feedback. We’re really proud of the incredible progress we’ve made since forming Xplor just over three years ago, as we help businesses all around the world to succeed, with our smart software, embedded payments and growth technologies. That said, we’re sorry to hear your experience at Xplor hasn’t been a good one. We can see you’re still working with us – we’d like to hear more about your experiences and feedback. If you feel comfortable, please reach out to your local HR contact, your manager or your senior leader and share your concerns. Alternatively, we have an anonymous Whistleblowing hotline set up, which allows you to fill in a form and share feedback anonymously: http://xplortechnologies.ethicspoint.com/. Thanks again for taking the time to share your feedback, we appreciate it.
Viewing 247 - 249 of 454 Reviews

Glassdoor has 478 Xplor Technologies reviews submitted anonymously by Xplor Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Xplor Technologies is right for you.