Xplor Technologies reviews

3.0

43% would recommend to a friend

(454 total reviews)
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Randy Eckels

24% approve of CEO

35% positive business outlook

Xplor Technologies has an employee rating of 3.0 out of 5 stars, based on 454 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Xplor Technologies employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

454 reviews
2.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Relatively good product with good selling points

Cons

Company no longer cares about its staff. Went from being one of the best culture places to work at to falling off and becoming a toxic environment. When the sales team did well we were told "oh I guess we should put your targets up then" and proceeded to jump our targets from $4300 to over $7000 without justification Justification was promised by management and was never given after multiple requests Became purely money focused and did everything in their power to cut commissions to their sales reps and not reward those who deserved it. Clear favouritism within the business, those who 'do what they're told' were rewarded even though their performance was below standard but those who questioned anything were hindered from $ in forms of promotions & deals When 40% of the sales team resign within 2 months there might be a problem but those in senior management roles are oblivious.

1.0
Mar 26, 2023
Recommend
CEO approval
Business Outlook

Pros

- They take about anyone because of high turnover - Good place for a junior to get thrown into bigger projects

Cons

- Pay is below average - Management will promise you the world and never deliver - Everything is always rushed you never have anytime very tight deadlines because sales promises stuff without asking if it can be done from development

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Xplor Technologies Response
3y
Thanks for sharing your feedback. We agree that Xplor is a great place to grow your career – our big ambitions and the fast-past nature of our company means there’s a lot of opportunity to develop. At Xplor, we believe in fair and equitable pay and benefits, and we aim to pay a competitive market rate for all roles, recognizing the location and market where the role is based. We conduct regular pay and benefits reviews, and if we fall short, we commit to fixing this as quickly as we can. We’re sorry to hear that there were parts of your experience with us that you didn’t enjoy. Because of how quickly we’ve grown, we know things don’t always work as smoothly as they should. We’re really open about this with our Xplorers and ask everyone to play their part in helping us get it sorted. We believe we’re building something really special, and we know it’s going to take every Xplorer getting stuck in and working together to make it happen. Thanks again for sharing your thoughts, we take all feedback on board so we can keep making Xplor a great place to work.
1.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

No weekend working Overtime available One of the team leaders was lovely (Chris)

Cons

Horribly managed, you were treat awfully by both the customers on the phone and managers. After handing in my notice it felt like there was a target on my back - got screamed at when I handed back my equipment. Had multiple panic attacks due to the nature of some of the calls (the role was completely missold) and team leaders had little to no compassion. We were working at well over a months backlog, resulting in annoyed customers and multiple complaints. Issues with tax after leaving resulting in ongoing disputes, I’m also aware of instances where they withheld peoples final pay after leaving.

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Xplor Technologies Response
3y
Thanks for your feedback. We’re sorry to hear that you had a negative experience at Xplor. We’ll investigate this further and speak with the leaders of those teams. If you’d like to share more detail about this with us anonymously, please report these via our whistleblowing hotline so we can look into them - EthicsPoint - Xplor - https://secure.ethicspoint.eu/domain/media/en/gui/108567/index.html
Viewing 256 - 258 of 454 Reviews

Glassdoor has 478 Xplor Technologies reviews submitted anonymously by Xplor Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Xplor Technologies is right for you.