Zūm reviews

4.5

86% would recommend to a friend

(264 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Zūm has an employee rating of 4.5 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 28% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

264 reviews
1.0
May 12, 2025

Disorganized

Recommend
CEO approval
Business Outlook

Pros

6 hours per day guarantee and higher pay.

Cons

They throw trips on your tablet without prior notice and are now saying that if you cannot do it, you forfeit your daily guaranteed pay. We are told about *mandatory* meetings with less than 24 hours notice nearly every single time and are told that if we cannot attend, there will be disciplinary action. Our routes are never correct. We put in reports to HR about concerns and nothing is done. We put in incident reports for weeks/months regarding student behavior and get nearly zero support from the company or schools.

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Welcome change of pace. I’ve worked in similar roles where everything was rigid—this is the first one where things are organized ahead of time. Things move quickly. There’s a rhythm in the workplace that helps the whole team keep up. Hard work is appreciated. Pay is solid and benefits kick in faster than other places I’ve worked. Most importantly, I feel like a real part of the team here.

Cons

I don’t see any problems or issues in terms of how employees are treated

Viewing 58 - 60 of 264 Reviews

Glassdoor has 275 Zūm reviews submitted anonymously by Zūm employees. Read employee reviews and ratings on Glassdoor to decide if Zūm is right for you.