Is Zūm a good company to work for?

Zūm has an overall rating of 4.4 out of 5, based on over 274 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (10) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (4) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"• Dispatch team is great at keeping things on track" ((in 17 reviews)); "Management are great communicators and keep us in loop about the company’s mission and goals." ((in 17 reviews)); "great culture and considerate management" ((in 17 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 13 reviews)); "• Strong focus on transparent communication" ((in 12 reviews))

What are the cons of working at Zūm according to real employee reviews?

"This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

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Zūm

Zūm reviews

4.4

86% would recommend to a friend

(263 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.4 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 25% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

4.0

Apr 1, 2025

Getting better

Transportation

Recommend

CEO approval

Business Outlook

Pros

Our company’s clear mission fuels our daily drive. Equipped with solid tech tools, managing routes becomes a breeze. Upper leadership's swift decision-making ensures all concerns are addressed quickly. Those who are ready to hustle, growth opportunities are available.

Cons

Workloads and pace can be challenging and it’s hard to keep up with management demands

5.0

Mar 20, 2025

Fast-moving workplace with clear communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Leaders keep you updated on company goals. - You have access to helpful tools and resources. - Including CRM systems helps streamline tasks. - Teamwork makes daily tasks easier. - Plenty of chances to build sales skills.

Cons

Handling multiple priorities at once is important sometimes.

3.0

Mar 18, 2025

Great part time gig

School bus operator

Recommend

CEO approval

Business Outlook

Pros

higher hourly rate for drivers $4x/hr part time health insurance

Cons

not enough hours bad routes troublesome kids

Viewing 64 - 66 of 263 Reviews

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Jobs at Zūm

Collections & AR Manager (Remote, Seattle)

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Getting better

Fast-moving workplace with clear communication

Great part time gig

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