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Zapproved

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Zapproved reviews

3.9

72% would recommend to a friend

(91 total reviews)

Monica Enand

78% approve of CEO

57% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

3.8

Career opportunities

3.6

Senior management

3.4

Compensation and benefits

Zapproved has an employee rating of 3.9 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zapproved employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

91 reviews
2.0
Nov 26, 2018

small company with big problems

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Most of the people who work there are amazing. They're respectful, collaborative, insightful humans who are eager to solve problems. Their use of technology is very cool and they are willing to give young, unexperienced people an opportunity to get hands on skills. Zapproved is a great place to start your career because they have some great mentors. They are also really willing to pay for training materials, classes, conferences, workshops, etc. They really encourage you to build up your expertise.

Cons

For a company that talks a lot about diversity, management does NOT treat female and employees of color with the same respect as white, male employees. While employed at Zapproved, I witnessed several people get away with some appalling behavior. Some male employees are allowed to talk over coworkers and make rude remarks to their peers (verbally and in email). Several male employees (current and former) are known CREEPS (inappropriately coming onto coworkers in the office and out of the office at work related events, nonconsensual touching, and blatant staring). It's ridiculous that in this era of media exposing companies for ignoring (and thus, allowing) sexual misconduct, Zapproved is on the same train. Many employees make below their market value and the benefits are mediocre. They get away with this by hiring a diverse group of people who don't have a lot of experience.

avatar
Zapproved Response
7y
We are truly saddened to read that this was your experience at Zapproved. As you mention above, we have a respectful, collaborative team and we have zero tolerance for the behaviors you discussed. When situations like this have occurred in our workplace we address them immediately and have a track record of doing so. Regarding the comment about favoritism toward privileged identities, we work so very hard to ensure that we are as inclusive as possible. From the very top down, Zapproved has taken as part of its mission to unwind privilege in our culture. From having a dedicated DE&I Manager and internal committee to monthly programs, we are trying to set the standard. Finally, we have increased the number of informal and formal feedback channels for employees, including exit interviews, so employees have a number of safe forums to share feedback on their experiences. If you still have concerns, I welcome you to reach out directly to me or our HR team so we can better understand your perspective. - Susy Dunn, Chief People Officer
2.0
Dec 29, 2017

Highly dysfunctional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You will receive lunch once a week - This may be a great choice right out of school

Cons

- Messy management style executing poor judgment - Displays of microaggressive discrimination despite the veneer of diversity - Members of management team being intimately involved - High turnover, toxic environment, employees treated as disposable - Unsustainable expectations of being on-call - Felt like working at a fraternity

2.0
May 2, 2018

Formerly amazing company turning into soulless corporate entity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers that help each other. Open vacation policy (take what you need). Company focus on diversity and inclusion has increased. Good ideas and given a try more often than not without ego getting in the way. Company-paid lunches once a week. Good resume builder out of college with opportunity to grow and learn other areas of the business.

Cons

VC acquisition took away stock options for employees. Low pay and mediocre benefits. Executive team feeling the push of the new company ownership and taking it out on other employees. Nepotism for "favorites" that are create a toxic work environment. Turnover of quality people is high. Existing customers being left behind where traditionally "Keep customers ridiculously happy" was the rally cry. Only focus is on selling new deals with very little energy kept on keeping customers. Transparency is fading away, which is to be expected of a company as it grows to an extent, but management still consider themselves to be extremely transparent. No formal process for raises, performance reviews, etc. Company focused more on cheap hires than experienced hires means a lot of time is spent training people who may not actually fit the role.

Viewing 13 - 15 of 91 Reviews
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Glassdoor has 95 Zapproved reviews submitted anonymously by Zapproved employees. Read employee reviews and ratings on Glassdoor to decide if Zapproved is right for you.