While I am sure work satisfaction varies between role, rank and management, there are an alarming number of people who constantly complain and extremely dislike their jobs. Within a couple weeks of starting at Zayo, I quickly saw the wide-sweeping distrust in management, lack of direction from management, and disregard for employee satisfaction.
Bonus payouts were always 40-70% of the target bonus that they pitch you on during the hiring process, and when the company didn’t hit its goals, direction from the C-suite boiled down to “work harder”. The company’s policies became more restrictive during the time that I was there, removing the possibility of working from home. Needless to say, turnover in all parts of the company was extremely high—unusually high on the executive level, which speaks for itself.
Work life balance was little to none, with many roles in the company being required to work normal daytime hours and be on call 24/7 even during holidays and weekends for no additional pay or leniency in daytime work schedules. I might further add that being on-call is relatively normal in the technology sector, with responsibility usually rotating through groups, and generally infrequent middle-of-the-night issues. With Zayo it was not this way, sleeping through one entire night in a week felt like a gift.
If that sounds like your piece of cake, go for it and work for Zayo, otherwise heed all of the other reviews and find another place to work.
