Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Sales and Engineering employees... Work from home.. That's it

Cons

Management and upper management. If you are not liked no matter what you have done for the company, they will let you go. There is a clash of Ego's with some of the management and salespeople. Their idea of managing their team is to belittle people in a team setting or meeting. It's incredible to watch and hear.. If you fill out their anonymous survey that is forced upon you, they will take that into consideration to let you go. If you go to HR and voice your concern, they will take that into consideration to let you go. Monthly reviews that reflect how you put notes into your CRM. If your manager doesn't like the notes, you receive a bad review which is also grounds for termination. If you contest it, you are targeted. 3 great sales people were let go because the VP of sales didn't like them only to give their accounts to one of their favorites and let them reap the rewards. They hire VP levels from other companies that have non competes and still meet with their old customer base when they shouldn't even be working in the capacity that they are.. No regard for ethics even though you have to take an Ethics class and pass the test. The negative talking about management between sales reps and engineers is incredible. Most are there because the job market is so bad and cannot afford to leave. No morale at all. DEI is in place and makes day to day tasks suffer. Not many qualified people, most DEI hires to check a box. It's a beat-up session every day with no gratitude for achievements. It's a horrible place to be. Life outside of Zayo in your homelife, is affected by your weekly day to day environment and Zayo culture.

3.0
Dec 18, 2025

Extremely hectic

Recommend
CEO approval
Business Outlook

Pros

Lots of areas to contribute to the company. Lots to do. Managers do focus on helping staff, but can only do so much.

Cons

Not much room for promotion. If you did promote, like most companies, they will cap your raise as well base the your new rate on what the rest of the team makes as opposed to what the role was approved for. The workload is pretty excessive.

Viewing 16 - 18 of 1,285 Reviews

Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.