Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Apr 9, 2015

Ultimate Manifestation of Chicago Booth Thinking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- location, smart people, unique network assets, work-life balance is getting better, awesome career growth opportunity if you were here pre-Abovenet, effective use of salesforce.com, interesting/challenging work at times, people are held responsible for their results, company is doing well financially which means job security, opportunities to learn a lot are available. Zayo really does have some great things to offer.

Cons

- Dan Caruso holds an MBA from Chicago Booth and this hyper-analytic way of thinking is present at every turn in the org. The bottom line is Dan believes everyone is expendable and the morale of his troops couldn't be of less concern to him when juxtaposed to shareholder returns. He/senior management is laser focused on lofty EBITDA/equity IRR growth aspirations to the point of staggering myopia. Over the years he has said that if we perform well for our investors, it will benefit the employees, that these interests are not mutually exclusive. This may have been true in Zayo's early days when we needed PE capital, but this argument he continues to make no longer holds water and believe me, I've tried to buy it. Upper management squeezes for EBITDA wherever they can and this is especially true with compensation. They are brutally tightfisted with raises (esp. cash) so the idea that shareholder value isn't growing to the detriment of it's employees is disingenuous, sorry. He is a smart man but his crusade in life/Zayo is to create shareholder value, not a satisfying place to work and that's just the reality of it. Zayo grew during the recession when people would work insane hours for peanuts and it seems that the powers that be mostly believe that this is still the case. The new RSU program is nice but waiting 15 months to see any benefit from your hard work is a long time. Opportunities to make any real money like a lot of people did via the equity grant programs during the early days are gone. - This could be a great place to work and that's the most frustrating part. I suspect good people will leave in the coming months. Zayo claims to want the best and brightest but refuse to put their money where their mouth is (unless you have a Booth MBA).

1.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

If you’re a recent grad and can tie your own shoes then you’re the straight shooter with upper management written all over you at Zayo.

Cons

As an “acquired” employee that worked for a successful company with a great culture and talented individuals. Zayo destroyed everything that was good. The first impression of the arrogant CEO was, “We work fast and we’ll make mistakes.” Well Dan, you didn’t lie. There were many talented employees that were let go without even getting a chance to speak to anyone at Zayo during the process. Some of these employees were asked to come back after they realized they were an integral part of our team. It was embarrassing to witness and a poor reflection of those running the different product units at Zayo. I’d attribute this to the abundance of inexperienced college grads in managerial positions. Overall there is a lack of knowledgeable employees. It seems that anyone who’s been there a few months is some type of manager or director; titles don’t reflect experience or knowledge. The comp plan is insulting. Instead of incentivizing employees with RSU’s, pay a better salary/bonus. Your pay is below industry averages. No one wants to wait 15 months until their equity is vested, especially when you’re stock price drops in the future. Additionally, you’re comp plan is purposefully confusing to keep employees from understanding how much they’re being underpaid. You’ll find this out the hard way when you’re sales continue to plunge, only by then you will have lost a lot of good talent.

2.0
Mar 24, 2015

Cog in a machine.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers/peers are very warm, welcoming, and easy to work with. Even immediate supervisors (for the most part) try to establish a good working relationship and get to know you for you.

Cons

They very much treat you like a cog in a machine. You're not a person, you're a number and easily replaceable. Don't try to share your thoughts; even constructive criticism is met with hostility. To upper management it's all about the bottom line.

Viewing 16 - 18 of 1,285 Reviews

Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.