Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 8, 2018

Do Not Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to get a title if you are young

Cons

This company continues to pivot when faced with adversity, and every time they do it just creates more chaos for teams and customers. They are now planning on splitting into two public companies, one company that will stay as "Zayo" and retain all of the attractive assets, and another company where they are stashing all of their declining segments. Instead of admitting that verticalizing the company was a bad decision that lead to internal competition and cannibalization, they are now going to re-segment yet again. The higher ups refuse to admit that their poor decisions have lead to where this company is at right now, and instead blame everyone in the organization for lack luster sales and installs. If teams weren't constantly shifting around and getting new regions and mega verticals, maybe we would have closed more deals, but instead teams are meeting prior KDMs with longstanding connections for the first time.

2.0
Feb 27, 2017

A lot of talk and little action

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good young core surrounded by a few strong veterans - Room for advancement in many departments - A valuable offering of telecom products

Cons

- Work life balance is way out of whack with no real desire to fix it ("If you don't want to work long work weeks and weekends you should just look for another job") - Under paid and undervalued workforce - Management are a bunch of yes men/women so there is very little push back on the executives. You must play in the politics of the company to move up in most cases. - Hope you like most of your salary tied up in stock (RSUs) because that is what you will get and in most cases you will have to wait 14+ months for your to pay out. - Nice offices but not as nice as most other top tech companies in Denver/Boulder - Little to no perks other than equity - Many of the senior managers that started the company are now gone - Young middle management core that do not know how to lead the teams they are put in charge of - Little to no company culture to speak of - Short sighted goals as bonuses are paid on a quarterly basis - Overly complected bonus and salary system - Empty promises of cultural changes that are quickly forgotten - Raises are nearly impossible to negotiate beyond finding another job and putting in our notice - Do not expect any mentoring as no one has time to devote to this - I literally had 4 different managers within a 6 month window making it impossible to stay track with goals/directives - My advice is to potential applicants it to just keep looking

2.0
Jun 7, 2015

Stagnant Salaries-Don't waste your time here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+Great office locations +Talented colleagues +If you live near HQ there are lots of social events

Cons

-No base pay increases-little room for internal promotion, even with a ‘promotion’ and new responsibilities pay often remains the same (lateral moves even with title changes). -Educational opportunities mean that you get the privilege to have your workload, the workload and responsibility of the position above you and the workload of your other teammate who just quit with NONE of the financial reward. -If there is one message that is loud and clear from upper management it is that you are not valued and are easily replaceable. -Business cards are a luxury for a select few, you most likely will be denied. -To reiterate: the reality for most is stagnant salaries- Zayo culture is to do more work and wait for a reward that never comes. (They have no intention of retaining the talent they have, only to burn through people as fast as they can). This is short sighted and unfortunate. -Managers are just the folks who have stuck around long enough; some have absolutely no interest in managing a team or helping you with your personal career growth. I understand this varies by team, but with the constant movement between teams you are sure to run into some terrible ones. It would not be uncommon to have 2 or 3 managers over the course of a year -Desks are another privilege, I had a coworker that was refused a desk, meaning they could not set up their phone/additional monitors and they never knew where they could and could not be-this went on for months. -Onboarding- my job was sink or swim, don't expect much direction or guidance.

Viewing 19 - 21 of 1,285 Reviews

Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.