Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 37 reviews)); "The people I worked with were great!" ((in 28 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 23 reviews)); "Good pay, work with intelligent people" ((in 12 reviews))

What are the cons of working at Zelis according to real employee reviews?

"lack of leadership; no work" ((in 17 reviews)); "Management is horrible." ((in 16 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 10 reviews)); "Upper management is dishonest." ((in 10 reviews)); "The team is a bit lean and could use more help" ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

1.0

May 23, 2023

Worst place to work

Sales

Recommend

CEO approval

Business Outlook

Pros

There's nothing positive to report

Cons

Commission has been robbed from us Management is so poor and unethical it's laughable No concern for employees well being Used to have great leadership but they all left at the same time, now we have people that are incapable and unwilling to learn

Zelis Response

3y

Thank you for sharing your comments with us on Glassdoor. We value every voice and every idea and are constantly improving the associate experience. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly at PeopleandCulture@Zelis.com.

1.0

Jan 24, 2023

Horrible place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros at all just horrible

Cons

Everything. Just overall horrible place to work with very low pay

Zelis Response

3y

Thank you for your feedback on compensation at Zelis. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. If you have specific questions or concerns, please feel free to reach out to us directly at PeopleandCulture@Zelis.com

2.0

Jan 19, 2023

Needs improvement

Content analyst

Recommend

CEO approval

Business Outlook

Pros

Ability to work remotely, unlimited PTO

Cons

Poor mid-level leadership, feels like high school with popular groups holding too much sway and given ability to be promoted.

Zelis Response

3y

Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. We believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. We’re disappointed to learn that you feel your experience at Zelis is not representative of this. If you would like to discuss your experiences further, please feel free to reach out to us directly at Peopleandculture@zelis.com

Viewing 61 - 63 of 448 Reviews

Jobs at Zelis

Care Concierge

Texas

View job

Associate Relations Partner

Director, Payer Client Operations

Print, Insert & Mail Production Operators - 1st & 2nd Shifts - Tempe, AZ

Strategic Client Executive - RHP

Zelis

Zelis reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Worst place to work

Horrible place

Needs improvement

Jobs at Zelis

Zelis reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Zelis reviews FAQs

Jobs at Zelis