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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      55% would recommend to a friend

      (448 total reviews)
      avatar

      Amanda Eisel

      78% approve of CEO

      62% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Senior management

      3.0

      Career opportunities

      Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      448 reviews
      3.0
      Feb 25, 2018

      Not Bad. Could Be Better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers are friendly. The office was remodeled and has an updated look. Bright colors and nice amenities, but our desks are too small.

      Cons

      Some of the senior leaders are extremely unprofessional and lead by fear. It's ridiculous and disgusting.

      1.0
      Jul 21, 2023

      Chaotic and Political

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depends on the manager how your environment will be, so a good manager will give you a good experience

      Cons

      Depends on the manager how your environment will be, so a bad manager will lead a toxic environment filled with politics and chaos. In most cases, there are bad managers leading to politics and toxicity. Merit does not have a place with these managers because they are more about themselves and the appearance of competence rather than merit.

      avatar
      Zelis Response
      2y
      Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. We’re disappointed to learn that you feel your experience at Zelis is not representative of this. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas. If you would like to discuss your experiences further, please feel free to reach out to us directly at peopleandculture@zelis.com.
      2.0
      Dec 6, 2022

      Limited Advancement Opportunities

      Claims analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work availability. Somewhat flexible schedule.

      Cons

      Several acquisitions in the past few years so a lot of change within the organization from C-level executives to system and process changes. Poor communication throughout the organization from corporate to departmental.

      avatar
      Zelis Response
      3y
      Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every employee experience. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our employees are a part of Zelis’ evolution. If you have thoughts on how we can offer more support during these times of change, we’re all ears. Please feel free to reach out to us directly at PeopleandCulture@zelis.com as we are more than happy to discuss these and any other concerns you may have further.
      Viewing 82 - 84 of 448 Reviews
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      ReviewsZelis reviews

      Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.