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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      55% would recommend to a friend

      (451 total reviews)
      avatar

      Amanda Eisel

      79% approve of CEO

      62% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Senior management

      3.0

      Career opportunities

      Zelis has an employee rating of 3.3 out of 5 stars, based on 451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      451 reviews
      2.0
      Sep 16, 2022

      Underhanded

      Network analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home policy. Friendly coworkers.

      Cons

      No support, feedback or help from management or “mentors. “ They will gladly throw you under the bus. They stole accrued pto from salaried employees and instituted flex pto

      avatar
      Zelis Response
      3y
      Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas. If you would like to discuss your experiences further, please feel free to reach out to us directly at PeopleandCulture@Zelis.com.
      4.0
      Aug 9, 2022

      Pretty Good With A High Workload

      Information technology specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      To make it clear, my department is rather insulated and keeps to itself. I have great managers that are hardworking and great at explaining things, along with being understanding and flexible. The remote option is great, and I received a sizeable performance raise after a really hard year. I feel very appreciated where I am! We have also switched to a flexible (unlimited) time off structure and have employer paid short term disability. Recently the higher ups have also been going ham on diversity with Business Resource Groups and especially Pride Month activities.

      Cons

      Most folks are too busy to train well, and the documentation can be difficult to understand. There is SO MUCH to know that it will easily take over a year for you to feel like you know anything at all about how things operate with the in-house software. I also frequently feel like there is a "one hand doesn't know what the other is doing" sort of atmosphere with the rest of the company. Workload is high - frequently I'm doing work outside of hours and rarely get a real lunch period.

      avatar
      Zelis Response
      3y
      Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. We are committed to building a more diverse, inclusive, and equitable organization with people that inspire one other to bring unique perspectives and experiences to work. In fact, our business resource groups (BRG) including Zelis Pride, Women of Zelis, Veterans of Zelis help provide open and safe forums for Zelots to come together and share lived experiences and speak up about critical topics. We strive to build a culture of advocacy and allyship and hope to encourage inclusion at all levels of our organization. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.
      1.0
      Jan 5, 2022

      Don't do it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a good work environment with good values.

      Cons

      Turned into an extremely toxic work environment with a lot of fake people. I didn't really have any issues with specific employees but I saw lots of situations where there was discrimination, and gossip. Zelis used the pandemic as the perfect excuse to get rid of elder people and shed a ton of employees who were told their jobs were secure. It's quite sad to see how much the company has changed for the worst. I genuinely don't recommend.

      Viewing 115 - 117 of 451 Reviews
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      Glassdoor has 467 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.