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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      55% would recommend to a friend

      (450 total reviews)
      avatar

      Amanda Eisel

      79% approve of CEO

      62% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Senior management

      3.0

      Career opportunities

      Zelis has an employee rating of 3.3 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      450 reviews
      3.0
      Aug 30, 2023

      Great People and Benefits / A Little Unorganized

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people! The excitement among "Zelots" is felt throughout the organization. Girl bosses run the organization, which is something amazing to see! This is a huge contrast to other companies I've worked for where most if not all the top positions are held by men. The CEO is dynamic, a clear communicator, and displays genuine care for the employees in the company. The company is made up of lots of smaller acquired companies and is working towards "One Zelis" to make sure all areas are aligned and part of the larger story of the company. There are growing pains with this, but I feel the company is doing a good job of bringing people together around this idea. Leaders at the company are supportive and do their best to make sure employees have opportunities to grow. Managers also do their best to make sure employees can prioritize their personal health and families. Great place for remote work. Some teams don't have this option due to the nature of their work, but for those who can work remotely this is a huge plus. Equipment provided by the company, good orientation, decent IT support. This is a camera-on, kind of company which allows people (even when working remotely) to know each other. Good medical, dental, etc. benefits / 401k / unlimited PTO / access to LinkedIn learning and other discounts.

      Cons

      The division I'm part of has kind of a "start-up" feel and is really unorganized and has a generally unclear feeling about process and roles. I am confused pretty much every day because there are no documented processes, and the things that are documented are all over the place and hard to find. You have to thrive on long-term/ongoing ambiguity to be okay working here, otherwise you will burn out quickly. People want to change this, but it doesn't seem there is consensus on how to change it. This is part of the growing pains I think, but it's not an easy environment in which to be effective. There are some teams that are super protected and will not answer questions, join client calls, or respond to production defects in a timely manner. This makes it difficult to move things forward for clients.

      avatar
      Zelis Response
      2y
      Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our employees are a part of Zelis’ evolution. If you have thoughts on how we can offer more support during these times of change, we’re all ears. Please feel free to reach out to us directly at peopleandculture@zelis.com as we are more than happy to discuss these and any other concerns you may have further.
      5.0
      Aug 21, 2023

      Good

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work as an imp specialist

      Cons

      None that I can think of

      avatar
      Zelis Response
      2y
      We truly appreciate your years of service at Zelis and we’re so glad you enjoyed your experience working with us. We are proud to have the best talent in the industry and we’re glad you enjoyed the collaborative culture we invest in. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.
      4.0
      Aug 19, 2023

      Awesome workplace

      Technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regularly gave feedback and support

      Cons

      Felt a bit of micro management

      avatar
      Zelis Response
      2y
      We truly appreciate your years of service at Zelis and we’re so glad you enjoyed your experience working with us. We are proud to have the best talent in the industry and we’re glad you enjoyed the collaborative culture we invest in. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.
      Viewing 169 - 171 of 450 Reviews
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      ReviewsZelis reviews

      Glassdoor has 466 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.