Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 32 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 19 reviews)); "Good pay, work with intelligent people" ((in 12 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 18 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews)); "No one knows what anyone is doing, you have to know someone to be someone, and there is little to no growth opportunities." ((in 4 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(447 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (447 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zelis has an employee rating of 3.3 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

447 reviews

1.0

Sep 12, 2018

Worst job EVER

Client service associate

Recommend

CEO approval

Business Outlook

Pros

You get Starbucks gift card during the holiday

Cons

Lack of diversity in the Client Services team, immature co workers, cramped room, micro management, rude HR personnel. A big mess!

Zelis Response

7y

We appreciate your feedback and would encourage you to discuss these concerns with your manager. We take this feedback seriously and are dedicated to creating a positive culture and a great working environment for all associates.

1.0

Feb 7, 2019

Dishonest company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun working environment, flexible with schedule, family oriented, laid back environment.

Cons

Will easily fire people for fraud without providing the employee with proof. Upper management is dishonest.

1.0

Jun 26, 2018

What an absolute joke

Claims analyst

Recommend

CEO approval

Business Outlook

Pros

Quick expense reimbursement. I knew termination was coming and I was able to get another position making $5 an hour more as wages here are a joke.

Cons

No training, no coaching, no feedback. 5 weeks after starting and being told all was well, suddenly everything was wrong. Was given a week to hit a goal, but the queue didn't even have enough work to hit the goal and was let go, less than an hour after being told I was doing a great job. It's also strange that folks with the same title and in the same positions have different goals, but that is determined by the color of one's skin(and it isn't what you'd think).

Viewing 22 - 24 of 447 Reviews

Jobs at Zelis

Care Concierge

Texas

View job

Warehouse/Material Handler - AZ - 1st & 2nd Shift

Client Data Specialist

Utah

View job

Client Support Specialist

AI Security Architect

Zelis

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Worst job EVER

Dishonest company

What an absolute joke

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