employer cover photo
employer logo
employer logo

ZeniMax Online

Is this your company?

ZeniMax Online reviews

4.2

85% would recommend to a friend

(93 total reviews)
avatar

Robert A. Altman

99% approve of CEO

40% positive business outlook

ZeniMax Online has an employee rating of 4.2 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ZeniMax Online employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

93 reviews
4.0
Jan 15, 2015

Manage yourself = Profit

Recommend
CEO approval
Business Outlook

Pros

Access to industry veterans with decades of experience in online gaming. Open communication about ideas for improving the game from all over the company. Rapid iteration and change focused on improving player experience. Self managing, self organizing, self motivated employees are rewarded with frequent opportunity.

Cons

Very little culture of mentoring and coaching. Leadership sometimes spread too thin to pay attention to the quality of work being delivered. Some poor communicators and bad planners in lead positions. Some producers focused too much on process not enough on improvement.

3.0
Nov 2, 2014

Temporary Customer Agent

Recommend
CEO approval
Business Outlook

Pros

Working in Games is fun. Very casual atmosphere, awesome colleagues. Lots of party. Most of the middle management really caring and positive. You do have the feeling that Zenimax Online Galway wants to get somewhere, but then gets slowed down by the US. Lots of freedom in working processes, many of the processes were actually written by talented and experienced agents. I imagine that might change in he future, though. Decent Salary.

Cons

Poor communication between departments. Decisions from US came down on us like hammers, and we had to cope without understanding. Terrible communication with HQ generally. We were basically working different processes for months. Once the mass hiring of agents for the launch of "The Elder Scrolls Online" was over, the mass firing began. People were fired without notice, tapped on the shoulder, kind of "don't forget to pay your cafeteria bill" and escorted to the exit, some of them long before the end of their contract. That was the time when the idea of a "Zenimax Family" became a big lie. Everything became more confusing with time, the freedom of taking PTOs on short notice and adjusting break times to personal needs disappeared, while new tools to control the agents were intruduced. Because the vast majority of the agents were hired by a staffing agency, there was no health care and no job security. Once you are a Zenimax Employee, things get better.

2.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (medical, vision, 401k, etc) are all top-notch. A few people there are legitimately impressive on a technical level. You get to play with some pretty cool technology and work on big production systems. There's a Wegman's nearby. Whenever a Zenimax Media studio puts out a game, you get a free copy.

Cons

Office moved to new location, and they took away most of the perks to put us in a cube farm (actually it wasn't even cubes, just open floor plan). Management often has no idea what the organization is doing, and you'll get inconsistent answers depending on who you ask. Bad employees are seldom removed, and good ones often toil in obscurity. The work isn't interesting or meaningful most of the time, no one respects deadlines, and there's a general sense of playing at being a company, with very few people actually doing any real work. Employees do not appear to be valued at all. Single biggest complaint was that when I put in my resignation and two weeks notice, I was told that they accepted the former, but rejected the latter, and I was asked to leave immediately, with no severance. I would HIGHLY recommend, if you work here, not giving them any kind of notice before you quit, since they clearly don't respect it if you do.

Viewing 85 - 87 of 93 Reviews

Glassdoor has 102 ZeniMax Online reviews submitted anonymously by ZeniMax Online employees. Read employee reviews and ratings on Glassdoor to decide if ZeniMax Online is right for you.