Zillow reviews

3.4

53% would recommend to a friend

(2,509 total reviews)
avatar

Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Feb 28, 2017

Great Place - Great people

Recommend
CEO approval
Business Outlook

Pros

Growing company with lots fun perks voted best place to work multiple years in a row Incredible benefits - life changing benefits also voted some of the best Strong Executive leadership who i have faith will continue to navigate Zillow into an even powerful brand. Many of the recent glass door reviews seem to be negative or talking about poor leadership however in my 6 years at working at this company i could not have been surrounded with better talent and leaders who care. the other GM's in Denver are world class leaders and even the GM's across the rest of the company - i was/am proud to have called this place home as should the current employees at ZG. this company is just starting to scratch the tip of its potential and i cant wait to see what comes in the future! I am very proud of my time with ZG and i know anyone looking for a great place to learn and grow this would be an incredible opportunity!

Cons

yes, a lot of change has taken place but if you take a look back as i have, all the past changes have been the right move. change is never easy but its necessary in a growing company - i expect Denver to lead from the front and voice there concerns in a professional manner.

avatar
Zillow Response
9y
Thank you for the candid and supportive post. Change can be a challenge and rarely is it ever met without adversity. We appreciate your support and feedback. Best of luck with your future endeavors. Steve Capezza - Vice President, Premier Agent Sales
3.0
Feb 23, 2017

Sales Exectutive

Recommend
CEO approval
Business Outlook

Pros

The people there are absolutely amazing.

Cons

Constantly asking more and more from their employees without offering much incentive. Career advancement can be very difficult.

avatar
Zillow Response
9y
Thank you for the review. I agree our people are amazing. To me, that is the best part of working at Zillow Group. I am interested in hearing more about your thoughts regarding our incentive plans. Our sales team typically sees significant financial opportunity so I am curious to hear why your experience has been different. Please reach out to stevec@zillowgroup.com. Best of luck with your future endeavors. Thank you again for the review. Steve Capezza - Vice President, Premier Agent Sales
4.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

In my time at Zillow, I felt motivated to continuously be a top-performer and I was. As a CES, I was consistently on our daily leader board and felt a drive to push myself due to an unparalleled work-place culture. Truly felt appreciated as an employee for a multitude of reasons; free food didn't hurt. My co-workers and managers both were beyond influential in helping me receive the highest possible bonus you could in our department for every quarterly review conducted on my behalf. I worked hard and build solid rapport with almost everyone in the Denver office. It is incredibly unfortunate that I'm even having to type the duration of this review out, but it needs to be heard.

Cons

There really aren't any cons to working at the Denver office, minus the deplorable comments and actions of an individual who single-handedly brings down the morale of almost 200 people on a daily basis. The statements are reprehensible, I was told in order to succeed at this company, I'd have to "fake it until you make it." That deplorable mentality carries over to a truly vile managerial style that does nothing but promote unnecessary micro-management that invalidates efforts done by members on the team, myself included. Which only succeeded in making me feel inadequate and like I was not a valued member of the office. Constant complaints are mustered against this individual to no avail and this imperviousness is a true mystery. This individual personally led me to have overwhelmingly debilitating panic attacks on an almost daily basis which eventually caused my numbers to fall, for me to be forced to leave my desk and sometimes even have to leave early. This was then used against me in order to justify my termination. Multiple co-workers and leads were aware of the situation and but by then, it was too late. It pains me to write all this out and make it public knowledge, but it needs to be seen and heard, not swept under the rug like the company would prefer.

avatar
Zillow Response
9y
Thank you for your detailed review. I’m glad you enjoyed a lot of your experience at Zillow and with the Premier Agent Concierge team. We care a lot about creating a positive and fun culture, and have taken a lot of steps recently to make that culture even better. That said, I’m sorry to hear that you had a negative experience with a co-worker. Feel free to write me at tonys@zillow.com and share specific details, which will help us in our effort to always be improving upon our culture. Tony Small, Vice President and General Manager, Premier Agent
Viewing 220 - 222 of 2,509 Reviews

Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.