Zillow reviews

3.4

53% would recommend to a friend

(2,509 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Jun 19, 2016

People First

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zillow views their employees as its most important asset and you can see it in the way we are treated. The workplace is transparent and the product teams are kept small so there can be autonomy to move fast and make an impact. I'm generally skeptical of things like "core values", but Zillow has managed to roll out these big company concepts in a way that feels genuine. We're in a transition from a small company to a relatively big one (2k+) and the leadership team is taking deliberate steps to have the right amount of process to keep things running efficiently. There's a strong emphasis on over all quality of life. Generous vacation, good parental leave (which everyone actually uses) and a culture that doesn't expect you to be connected all of the time. Zillow has a dual-class stock structure that allows the Founders and CEO to have complete control over direction of the company, allowing for a long term vision. It exciting that Zillow is able to invest so much in the future, tear-down and rebuild business models and expand into adjacent markets even if it limits near term profits. No concern with activist investors here. Overall the best place I've worked.

Cons

We're pretty spoiled overall though the pay the benefits aren't quite as good as the "tier 1" tech companies (Google, Facebook, Microsoft), though they are getting better every year. Things change quickly so it could be a tough place to work if you want consistency.

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Zillow Response
10y
Thank you for the review! I'm glad you are happy here. - Amy (COO)
2.0
Feb 1, 2016

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

The benefits are great, plus a gym reimbursement and they do bring yoga to the office once a week which is a nice break. Also the people, the sales reps in the office consist of a lot of great personalities that are motivated and are passionate about what they do. They will fly you out to Seattle for the company christmas party, all expenses paid.

Cons

I would just advise to anyone who is looking to get involved with Zillow's sales dept. to be wary for at least another year. The goals are a far reach (to say the least) and the payouts have been lowered substantially. We no longer get stock regularly, nor do we get quarterly payouts. For the first year you do get a ramp, which is nice, but once its over the future is grim. It is not sustainable, the stress level can be extremely high. There is not a lot of flexibility or understanding for life's demands outside of work, you are held to your hours without options to work remotely. Although plenty of realtors are happy with our product, it is hard to feel pride for what you are selling when you can give no guarantee and its hard to measure their results. You feel as though you can't strategically work markets when you see them fail time and time again. Three words: corporate corporate corporate. Welcome to a world where the 'Kool Aid' is the only thing on tap. "Zillow Radio" is full of techno pump up music and blasts in your ears all day long while you try to work. You will move with the cattle as a rep with little opportunity to move up, too many people and not enough positions.

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Zillow Response
10y
Thank you for your feedback. Glad you're enjoying the people & benefits, definitely some of the best in any industry. But, I'm really sorry to hear you aren't having success, truth is though, you're in the minority. In fact, last month over 90% of our reps hit their quota (big $'s) and one team had 100% of every rep hit plan. It also shows in our attrition, which is at an all time low. Folks just aren't leaving. Whoo-Hoo!! If you've really been here for a year plus, you know that our company puts employees first and that includes compensation, especially for those who are willing to work hard and can sell. But, if you're still not seeing it, I'd love the chance to sit down and talk with you about how we can get you to the top. To get you to a place where you can achieve your goals, like so many here are, while doing it in an awesome, fun company. Which is also why were recently rated in the Top 10 "Best Places to Work" on glassdoor. www.glassdoor.com/Best-Places-to-Work-LST_KQ0,19.htm I hope you reach out to me, I really want to see every person here be successful and attain their goals! Shoot me an email (gbland@zillow.com or feel free to call my cell @ 303.801.8126). We're here for you. Greg Bland, VP Sales @ Denver
5.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Where to begin... I told myself I would wait a year before I wrote this review, I wanted to make sure I wasn't just in a "honeymoon" phase. Well it turned out that it is not just a "honeymoon" phase at Zillow, it keeps getting better. My favorite perks/benefits are our desks that convert from sitting to standing at the push of a button, all the free snacks drinks and catered lunches, the gym reimbursement, 401k match, summer outing(we chartered a yacht for the day), holiday weekend(company flys all the employees out to Seattle for an awesome weekend), great health care....I could keep going but I think you get the point, it's awesome. My coworkers are all very self-driven so there is no need for micromanaging. The members of the executive team are all kind, down to earth and very intelligent. I have friends in the tech industry at other companies and when we compare cultures theirs just doesn't match up. Hoping for many more incredible years with Zillow

Cons

The only cons out there are the misconceptions that agents or others in the real estate industry have of Zillow, if they truly understood what Zillow's mission was, I think they would have a better appreciation for us.

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Zillow Response
10y
Thank you for the kind words. I’m glad you are happy here. We look forward to working with you for years to come. – Justin LaJoie (VP)
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