Leadership is lacking in this company. You are given areas to work that have been beaten over and over again. And neighborhoods that people have no interest in switching even if you give them the service for free.
When I left there was a huge over hire of sales reps. Leadership thought more hires equals more sales. That could be farther from the truth. Previous sales reps offer one and two months as a free trial. So when you go into neighborhoods, people will automatically tell you they are not interested in a free trial. Sales reps wrote a lot bad business. As a company, it was common to see 50% of installs as a whole not get install, because the reps soft sold this customers, or sold it a free trial. Crazy thing this was happening since the inception of this company and still happening when I left. Company calls it “slippage” but it’s really fraud, bad business being written. The sales reps do this because there’s no chargebacks so they can write bad business. No consequences.
Leadership has no choice to call it this because they can’t afford top talent.
The most they pay reps is $40k although they advertised you can make $50k. Most sales reps when I left, about 75% weren’t hitting quota. They were hovering around 65% to quota. In other words the average sales rep earned $2k in commissions per month. Don’t buy into leaderships bs you can make six figures. Tell them to show you how many people are doing this and what the percentage of reps. Most likely they won’t show this to you because they will be embarrassed and you most likely you will walk away.
Churned was at an all time high. When I left it was 75%. Others who left after me told me it reached 80% plus. That’s a leadership problem because they hired them.