Zones reviews

3.3

56% would recommend to a friend

(1,334 total reviews)

Firoz Lalji

64% approve of CEO

54% positive business outlook

Zones has an employee rating of 3.3 out of 5 stars, based on 1,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zones employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 7, 2018

Worst place to work

Recommend
CEO approval
Business Outlook

Pros

None I really can't think of a single good thing to say about this place it is that bad.

Cons

Terrible micro managing bosses and department infighting. It is always a blame game and throw others under the bus environment. Never have I worked with so many unprofessional people at all levels. All of the reviews on Glassdoor are true and turnover is very high. They bought a company in Pakistan almost a year ago and each department has a Pakistan counterpart department and assistant backup for their position. They laid off a bunch of people last January and sourced the jobs to Pakistan. It is only a matter of time till the next round so job security is non existent and everyone knows it. I have never seen so many lies told and information withheld its truly unbelievable. Watch out for your co workers they will throw you under the bus in a heartbeat. Don't ever consider going to HR for a complaint that will get right back to your manager and then you will be done for sure. Many tenured employees get away with abusive behavior and nothing is done at all and people just accept it. Truly a sad place to work I can't say anything positive about the place.

1.0
Jan 31, 2018

What a joke

Recommend
CEO approval
Business Outlook

Pros

Good experience to learn technology and sales techniques. It used to be possible to make huge paychecks. My income went up every year I was here because I hustled and did all I could to make more money. There was a good work/life balance but only because they didn't want to have to pay overtime.

Cons

I was an AE here for over 10 years and left on my own once I realized the direction they were taking would make it nearly impossible to continue increasing my paycheck. So these cons are not based on me being bitter for being laid off or fired. In no particular order: 1) Non-compete - If they didn’t enforce these, this would be a great place to get a start in the industry. However, they DO enforce them so once you have outgrown their model you have limited choices of where to go next. They have changed the pay plan multiple times and still try to bind you to a non-compete signed ten years ago. You basically have to hire a lawyer to have the freedom to choose where you will work next. It’s like being in an abusive relationship, they don’t want you but they don’t want anyone else to have you either. 2) Retroactive comp changes – This is flat out illegal, yet they continue to do it. Last year they tried to pull this and it would have cost people tens of thousands of dollars. The new VP told me “it may not be right, but it IS legal”. After that conversation I emailed HR and outlined how it was not only illegal, it violated their own comp plan. After that, they told everyone they would “do the right thing” and pay everyone based on the previous pay plan. Even then, they screwed a couple people and cost them thousands of dollars. The State needs to investigate their compensation practices. 3) Low pay – They pay their sales people low wages and continue to lower the commission structure and find ways to not pay the sales people what they have earned. They outsource any support position they can to Pakistan since India apparently was becoming too expensive for them. The partners will pay them to hire someone and they’ll bring someone on for half that amount and pocket the rest. No wonder you can’t keep good talent, once they get some experience they move on to a company that pays them what they’re worth. 4) Poor leadership – This covers everyone from the top down. There were many customers that I should have been able to bring in that didn’t happen due to arbitrary decisions by directors and VPs. Instead of empowering their people to excel, they are more concerned with enforcing their power and leading with fear.

1.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Stay as far away from this place as possible. If you come from retail or do not have a degree, sure, go ahead and work here. If you like to stay in the comfortable "boys club" from the 1950's sure, work here. If you want to actually be with the times and advance your career, dont even waste your time.

Cons

Micromanaging is Zones' business model. There is ZERO trust in their employeees. Everyone claws over each other to reach to the top and will throw you under the bus at a moments notice. I pray for the people that drink the company kool-aid. There has been so so much turn over in my position and I wasnt about to change that. People get promoted based on their time there not on a job well done. Which shows seeing how management is unfit to actually manage people and even if you want to suggest better tactics to your manager, be ready for backfire. It is expected not to go against the grain and to keep your mouth shut. Heaven forbid a "technology" company evolves and actually joins the rest of the tech industry. Management will preach all day long that Zones' is going places and are competitive. Straight. Bull. Zones' numbers are consistently low with the rest of the industry and partners. I know theyre trying to change the culture. They have done this before. They sent out a survey to get employees opinions. Firoz sees the negative feedback and ignores it and doesnt act on it. If this company were to actually change, it would have to come from the top. Most of management expects to you to know who they are even if you havent met them. And will NOT be nice if you do not know who they are. When i interviewed i was told i would be busy but after starting i realized everyone around me was busy becuase they were busy doing everyone else's job. My manager was concerned i wasnt as busy because i actually got my work done on time and asnt trampling over everyone else. The least efficient work environment. I also tried to negotiate salary when i started. The recruiter acted like she had never heard of negotiating before, come to find out my male counterpart negotiated his salary high when he started and they did not hear me out at all. Unbelievable. Also HR writes the good reviews on here, so dont be fooled.

Viewing 4 - 6 of 1,334 Reviews

Glassdoor has 1,374 Zones reviews submitted anonymously by Zones employees. Read employee reviews and ratings on Glassdoor to decide if Zones is right for you.