Low pay, virtually no promotional opportunities, abusive sales staff, questionable "reorganization" tactics
Pros
A means of resume-building experience. You're working and earning a semi-monthly paycheck. Frequent free breakfast & lunch, courtesy of Zones vendors.
Cons
Company offers training to new hires in sales. Everyone else (considered "support") gets no training and is at the mercy of co-workers to learn their jobs. AEs who produce are given free rein to treat support in a very demeaning manner, bordering on verbal abuse. Zones is a very competitive environment with perks given to those whose numbers are good, regardless of how those numbers were met. A recent "reorganization" demoted two very popular female managers of color, while leaving their peers in their managerial roles. Have applied for several positions within the company and not been granted an interview (consistent with the experience of several co-workers). It's extremely demoralizing to see outside people hired when existing employees were not considered. Company brings in new people for identical role but with better title & pay. Again, very demoralizing for current staff. Company announces new executive hires (Sr. VPs, directors, etc.) frequently - sometimes two per week! But employee wages are amongst the lowest in the industry and increases - even for stellar performers - are 2-3%. Many functions have gone to India (where Zones has a HUGE support staff), and most of us fear that's where our jobs are going.
