Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,195 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 50% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 275 reviews)); "great benefits and stock options (RSU's)" ((in 189 reviews)); "Most people are great and collaborative." ((in 136 reviews)); "Good work life balance in this company" ((in 84 reviews)); "Pay is good and competitive; generous with promotions." ((in 82 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 51 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 19 reviews)); "No 401k match but that's it" ((in 19 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 10 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 4 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,999 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Oct 2, 2024

It is good til it ain’t

Programmer

Recommend

CEO approval

Business Outlook

Pros

Good tech company to work for

Cons

TIL it ain’t any longer

Zoom Communications Response

1y

Thank you for sharing your experience at Zoom. We're glad to hear that you found us to be a good tech company to work for during your time. We understand your sentiment and would welcome any additional feedback you may have to help us improve. Thank you for your contributions, and we wish you all the best in your future endeavors. If you'd like to discuss your experience further, feel free to reach out at engagement@zoom.us.

4.0

Oct 2, 2024

Positive Experience

Online account executive

Recommend

CEO approval

Business Outlook

Pros

Good company culture, positive experience

Cons

Grew so fast just became another number until layoffs

Zoom Communications Response

1y

Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you had a positive experience and appreciated the company culture. We understand your outlook about the rapid growth and the feeling of becoming just another number during layoffs. Your feedback is valuable as we move forward. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors!

5.0

Oct 2, 2024

Great work culture

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

Provides flexibility and gives wfh option and yearly bonus and work culture is also good. No stress

Cons

Sudden layoffs from last 2 years

Zoom Communications Response

1y

Thank you for sharing your experience as a QA Engineer at Zoom. We’re glad to hear that you appreciate the flexibility, work-from-home option, yearly bonus, and positive work culture. We understand your outlook about the sudden layoffs over the past two years. Your feedback is important, and we are working to provide more stability for our teams during these times of change. Thank you for your ongoing contributions.

Viewing 310 - 312 of 1,999 Reviews

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