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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The offer pretty decent benefits.

Cons

Zoom used to have a great culture, but they hired extremely bad management and have created a very tonic culture. They were a company that cared about their employees, now they just want to cast blame and target employees they want to get rid of because of personal vendettas they don't put people in a position to thrive or treat them like people. There's a few small groups that are good but upper management just wants to cast blame and rule by fear. they literally said "if you don't like the management style leave" not "oh that sounds tonic that should be fixed" They care more about their managers than the techs who keep things running. I was doing the work of 4 people for almost a year and doing 14 hour days 7 days a week. No such thing as work life balance here... Everything Eric said and promised was a lie. oh and you try to stand up and say "I'm not implementing this because of security vulnerabilities" they punish you for it.

3.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

no promotion, no salary increase

Cons

wlb is ok, manager is not very push

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We acknowledge your perspectives about the lack of promotions and salary increases. If you have any further thoughts or would like to discuss your experience in more detail, please feel free to reach out to us at engagement@zoom.us. Thank you for your ongoing contributions and dedication to the team.
5.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture, amazing product, good work life balance, decent benefits.

Cons

Unbalanced GTM strategy, low base pay more of a performance for pay type structure,

avatar
Zoom Communications Response
1y
Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you appreciate our culture, product, work-life balance, and benefits. We understand your concerns about the unbalanced go-to-market strategy and the pay structure focused more on performance-based compensation. Your feedback is valuable as we move forward. Thank you for your ongoing contributions to the team!
Viewing 340 - 342 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.