Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,196 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 51% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 283 reviews)); "great benefits and stock options (RSU's)" ((in 199 reviews)); "Most people are great and collaborative." ((in 138 reviews)); "Pay is good and competitive; generous with promotions." ((in 82 reviews)); "Work life balance is good" ((in 79 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 56 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 20 reviews)); "No 401k match but that's it" ((in 20 reviews)); "Career growth" ((in 10 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 4 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,000 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Sep 3, 2024

Nice company

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Good company nice people suite of products

Cons

Culture is changing works like a startup constant pressure

Zoom Communications Response

1y

Thank you for sharing your experience with us at Zoom. We’re glad you appreciate the company, your colleagues, and our suite of products. We understand your perspectives about the changing culture, startup-like environment, and constant pressure. Your feedback is important as we move forward. Thank you for your ongoing contributions to the team.

4.0

Sep 3, 2024

Good Teamwork!

Engineer

Recommend

CEO approval

Business Outlook

Pros

Good teamwork between engineering team

Cons

Sales Management changes very fast, quickly changing. Need to adapt fast.

Zoom Communications Response

1y

Thank you for sharing your experience at Zoom. We’re glad to hear that you appreciate the strong teamwork within the engineering team. We understand your outlook about the fast-paced changes in sales management and the need to adapt quickly. Your feedback is valuable as we work to ensure smoother transitions and support for all teams during periods of change. Thank you for your ongoing contributions to the team.

5.0

Sep 2, 2024

Amazing company with awesome work culture and benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good coworkers passionate vibes team works support each other Salary best as per market standard fair RSU benefits, Good Medical insurence. Most of roles are WFH so its great flexibility towards work life balance.

Cons

No big issues, since new and fastest growing company sometime job stability could be concern. it's so boring since WFH staying at home for a long time

Viewing 337 - 339 of 2,000 Reviews

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Motion Graphic Designer

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