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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,999 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Sep 4, 2024

      Good employer overall but little vision for the future

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair Pay Nice colleagues & good technical equipment

      Cons

      No real leadership Micromanagement by Managers

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience at Zoom. We’re glad to hear that you find the pay fair, appreciate your colleagues, and are satisfied with the technical equipment provided. We understand your outlook about the leadership and micromanagement. If you have further thoughts or concerns, please feel free to reach out to us at engagement@zoom.us. Thank you for your ongoing contributions to the team.
      3.0
      Sep 3, 2024

      Not as good as it used to be

      Technical support engineer tier 2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, remote work, team oriented

      Cons

      Since covid they took amazing benefits away one by one. Pay and benefits are still good, but the really good ones are gone. Many more metrics than there used to be and getting to a place of micromanagement. Still probably better than many support roles in other companies however. The culture is much more corporate now than it used to be. I left because of these changes but its still a decent job.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you appreciated the benefits, remote work, and the team-oriented environment. We understand your perspectives about the changes to benefits, increased metrics, and the shift towards a more corporate culture. If you’d like to discuss your experience further, please feel free to reach out to us at engagement@zoom.us. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors.
      4.0
      Sep 3, 2024

      Nice company

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company nice people suite of products

      Cons

      Culture is changing works like a startup constant pressure

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience with us at Zoom. We’re glad you appreciate the company, your colleagues, and our suite of products. We understand your perspectives about the changing culture, startup-like environment, and constant pressure. Your feedback is important as we move forward. Thank you for your ongoing contributions to the team.
      Viewing 334 - 336 of 1,999 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,195 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.