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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,999 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 8, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Collaborative, Good Pay, Culture is positive

Cons

Very large so sometimes a lot of tape

avatar
Zoom Communications Response
1y
Thank you for sharing your experience working with us at Zoom. We’re glad you value the collaborative environment, good pay, and positive culture. Thank you for your ongoing contributions to the team.
4.0
Sep 5, 2024

Good company, needs some culture improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Had a great team and manager

Cons

- Culture of care fell short a lot of the time. Zoom culture needs to be evaluated and grown upon. - Constant changes

avatar
Zoom Communications Response
1y
Thank you for sharing your experience during your time at Zoom. We’re pleased to hear that you appreciated the benefits, and that you had a great team and manager. We understand your perspectives about the culture and the frequent changes. Your feedback is valuable as we move forward. Thank you for your contributions over the past few years, and we wish you all the best in your future endeavors.
2.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Zoom is well known and is constantly looking to improve the product.

Cons

The culture is extremely lacking. There's very low representation of certain groups and a huge difference in the experience that the least represented demographics are having in comparison to their counterparts. There are quite a few managers and ICs that are tone deaf and painfully ignorant. I’ve had to have conversations about microaggressions, culturally offensive ideas, etc. with people in leadership positions who should know better. There isn’t a DEI team (laid off) nor any programs that welcome learning and open dialogue to ensure an equitable and safe work environment for all. The company doesn’t have leaders that understand these topics or know how to manage individuals that aren’t similar to them. There aren’t diverse recruiting teams, executives, or managers. Zoom hires based on commonality which is why certain demographics are very very low at the company. When they do hire these underrepresented demographics, it’s performative and to check off a box. This is the type of culture Zoom has cultivated and it’s very unfortunate.

Viewing 331 - 333 of 1,999 Reviews

Glassdoor has 2,195 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.