Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,197 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Zoom Communications to a friend and 52% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

62% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 276 reviews)); "great benefits and stock options (RSU's)" ((in 185 reviews)); "Most people are great and collaborative." ((in 139 reviews)); "Good work life balance since I started" ((in 82 reviews)); "Pay is good and competitive; generous with promotions." ((in 82 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 51 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 19 reviews)); ""There is no 401k match"" ((in 19 reviews)); "Career growth" ((in 10 reviews)); "Most employees are not trained sales people and create favoritism amongst the sales floor that hurts the team." ((in 5 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 1, 2015

Sales executive

Recommend

CEO approval

Business Outlook

Pros

The greatest thing about the zoom company has to be the people in it. Every department is filled with individuals who truly care, who are passionate, and hard working. There is a great culture with a phenomenal product.

Cons

As we continue to grow, we must keep our culture that we have today. Also, moving to a larger space will be great as it will help keep everyone together.

2.0

Jul 10, 2026

Chill environment, but lacking direction and projects

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- smooth sailing if you get stuff done - chill coworkers

Cons

- political - lack of interesting projects - leadership a little lost - zero career growth trajectory

2.0

May 21, 2026

Decent pay, but lacks direction and growth opportunities

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Decent pay, "unlimited" time off.

Cons

Directionless work, no proper structure for career growth.

Zoom Communications Response

1mo

It’s great to hear that you found the compensation competitive and appreciated the flexibility that unlimited time off can provide. We also understand how important clear direction and career development opportunities are to long-term engagement and growth. Thank you for taking the time to share your perspective, and we wish you all the best in your future endeavors.

Viewing 355 - 357 of 2,001 Reviews

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Zoom Communications

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Ratings by category

Ratings by demographic groups

Reviews by job title

Sales executive

Chill environment, but lacking direction and projects

Decent pay, but lacks direction and growth opportunities

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