Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,196 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 51% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 283 reviews)); "great benefits and stock options (RSU's)" ((in 201 reviews)); "Most people are great and collaborative." ((in 140 reviews)); "Pay is good and competitive; generous with promotions." ((in 87 reviews)); "Working remote has been good for work life balance" ((in 84 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 48 reviews)); "No 401k match but that's it" ((in 19 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 18 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 10 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 6 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Skip to content Skip to footer

Notifications

Zoom Communications

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 6, 2024

work experence

Software engineer

Recommend

CEO approval

Business Outlook

Pros

very nice people to work with.

Cons

cross timezone to work with other people is not very good.

Zoom Communications Response

Thank you for sharing your experience at Zoom. We’re glad to hear that you liked your coworkers. We understand your perspective about working across time zones. Coordinating with global teams can sometimes be challenging, and we appreciate your feedback on this. Thank you for your contributions during your time with Zoom. We wish you all the best in your future endeavors.

3.0

Aug 6, 2024

Very okay experience

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

Remote position Doesn't require technical knowledge

Cons

Was not challenging enough Did not feel I was contirbuting to actual infrastructure

Zoom Communications Response

Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you appreciated the remote work position. We understand your perspectives about role contributions. Your feedback is valuable as we move forward. Thank you for your contributions during your time with Zoom. We wish you all the best in your future endeavors.

3.0

Aug 6, 2024

Amazing Product & Company, unmatured GTM

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing pace on innovations, especially in sales enough to update customers and partners. Great company culture (in US) and a highly professional HR with a lot of humanity

Cons

GTM is catastrophic. Company is just creating brand and product awareness to their followers on social media. Anyone else is only surprised about the capabilities of Zoom, but the trust is missing due to strong yoy one product strategy. Issues can‘t be named in a short statement. A company to fall in love with and end in a toxic relationship.

Zoom Communications Response

Thank you for sharing your experience at Zoom. We’re glad to hear that you found the pace of innovation exciting and appreciated the great company culture and professional HR team. We understand your outlook about the Go-to-Market (GTM) strategy and the company. Your feedback is important, and if you have any further feedback feel free to reach out to us at engagement@zoom.us. Thank you for your contributions during your time at Zoom. We wish you all the best in your future endeavors.

Viewing 367 - 369 of 2,000 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at Zoom Communications

Social Media Strategist - YouTube and Reddit

Account Executive - Midmarket VAST

Commercial Account Executive - Healthcare

Zoom Communications reviews FAQs

Reviews Zoom Communications reviews

Zoom Communications

Zoom Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

work experence

Very okay experience

Amazing Product & Company, unmatured GTM

Top companies for "Compensation and Benefits" near you

Jobs at Zoom Communications

Zoom Communications reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Zoom Communications

Zoom Communications reviews FAQs