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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

It's a simple job, and there's not much pressure.

Cons

It's boring, and there are not many things that make you feel excited.

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Zoom Communications Response
1y
Thank you for sharing your experience working with us at Zoom. We understand your perspectives about the lack of excitement and engagement in the role. Your feedback is important as we move forward. Thank you for your contributions during your time with Zoom. We wish you all the best in your future endeavors.
5.0
Aug 6, 2024

Great Culture

Recommend
CEO approval
Business Outlook

Pros

I've been with Zoom Video Communications for over 4 years, and it's been an incredible experience. The company truly lives up to its mission of delivering happiness to employees and customers alike. Pros: Innovative Vision: Zoom is constantly at the forefront of technology, driving the future of communication. The leadership's vision is clear and inspiring, always pushing boundaries and setting new standards in the industry. Collaborative Culture: The work environment is highly collaborative and supportive. Everyone, from top management to individual contributors, is approachable and values team input. There’s a genuine sense of camaraderie and mutual respect. Work-Life Balance: Zoom understands the importance of work-life balance and offers flexible working hours and remote work options. This flexibility has been particularly beneficial, allowing me to maintain a healthy balance between my professional and personal life. Growth Opportunities: There are ample opportunities for career advancement and professional development. Zoom invests in its employees through continuous learning programs, mentorship, and clear career progression paths. Employee Benefits: The benefits package is comprehensive and competitive, including health insurance, stock options, and wellness programs. Additionally, Zoom’s commitment to employee well-being is evident through various initiatives and support systems.

Cons

Rapid Growth Challenges: As Zoom continues to grow rapidly, there can be occasional growing pains, such as scaling processes and systems. However, these challenges are being addressed proactively, and the company is continually adapting to ensure smooth operations.

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Zoom Communications Response
1y
Thank you for sharing your detailed experience at Zoom. We’re thrilled to hear that you’ve had such a positive and fulfilling journey with us over the past four years. It’s great to know that our vision, culture, work-life balance, and opportunities have resonated with you. We acknowledge the challenges that come with rapid growth and will continue to address them. Thank you for your ongoing contributions and dedication to the team!
3.0
Aug 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Love working with my team, my manager is supportive and overall a great manager.

Cons

Culture is very much a product first type company vs an engineering first company.

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re glad to hear that you enjoy your team and manager. We understand your outlook on the company’s culture and the lack of quality checks. Your feedback is important, and we appreciate your insights on how we can improve our engineering processes. If you have any further feedback, please reach out to us at engagement@zoom.us. Thank you for your ongoing contributions and dedication to the team.
Viewing 370 - 372 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.