Pros
The company has good benefits overall and tries to do the right thing by the employees as far as HR policies are concerned. The CEO is a nice guy, humble and personable which reflects in some of the humane HR policies around benefits, RSU grants etc within the company. Some non-IT / non-Eng business groups are nice to work with.
Cons
Where to start. The IT org has turned out be on the worst work environment to work at. It used to be a nice place to work. The new leadership team (recently hired through favoritism) has created a toxic culture with no meritocracy by bringing in and putting their right-hand man from their previous jobs and giving them key responsibilities, sidelining and driving out everybody who is not in their inner circle. If you are not from VMWare, Cisco and NetApp and not in one of their inner circles, you are out of luck. You would be subtly bullied and sidelined and eventually driven out of the company. The culture has turned out to be so toxic that demoralized folks are in "quiet quitting" mode. This department is now run like a mom-and-pop shop where the VMWare/Cisco/NetApp folks can do anything they want without any recourse or accountability, meritocracy and fairness. Rampant favoritism on your face nowadays within the group. The culture is so toxic that US employees are now reporting to the managers in India affecting their morale and work-life balance. How is that even fair ? Never seen anything like this ever in any company. There is zero real innovation nowadays within product and engineering and it is all about cutting corners now and save mighty $$$ by moving jobs overseas to China and India. Why does Zoom even have US IT or engineering team and treat these employees like second class. If the company does not do anything about these kind of horrible culture festering, it would be a sinking ship in no-time, probably is already (see the stock price of late)