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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Compensation - Decent Benefits - Opportunity to build awesome features is there

Cons

- New company pay structure is terrible. They're trying to be like Meta - Unrealistic goals are set with no data backing it up - Work/life balance continues to decline - Toxic leadership styles. Employees don't trust leadership with new Meta-like leadership where everyone is fighting for themselves - 0 mentorship opportunities. Management is completely transactional in the relationship

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Zoom Communications Response
4mo
Thanks for reflecting on your time at Zoom. It’s encouraging to hear that your experience included strong compensation and the opportunity to work on impactful features. Your feedback underscores how evolving organizational structures and goal-setting approaches can affect trust, balance, and team cohesion, which are important elements in sustaining a positive employee experience over time.
4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation, brilliant engineers, high speed.

Cons

Too much dependency on China teams. Senior management.

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Zoom Communications Response
4mo
Thanks for sharing your experience. It’s great to hear you’ve found the work environment fast-paced and rewarding, with strong compensation and talented peers. Your perspective on global team dependencies and leadership highlights important factors that can influence efficiency and collaboration.
1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

the Benefits, and the people.

Cons

If you are not what they think is a face of Happy, they don't want you there, and fire people after loss, and health issues.

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Zoom Communications Response
4mo
Thank you for taking the time to share your experience. It’s good to hear you found flexibility and appreciated the healthcare support and your colleagues. Your comments around leadership accountability, clarity, and team dynamics point to deeper structural aspects that can affect morale and performance. These are valuable insights that show the importance of aligning culture with action, particularly in high-pressure environments.
Viewing 49 - 51 of 1,983 Reviews

Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.