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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,983 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 14, 2026

      Toxic horrible place to work

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time Healthcare paid Some great colleagues

      Cons

      Lack of direction Toxic managers that are abusive and not held to account Huge turnover in staff year on year Everybody is competing for their jobs 0 direction

      avatar
      Zoom Communications Response
      5mo
      Thank you for taking the time to share your experience. It’s good to hear you found flexibility and appreciated the healthcare support and your colleagues. Your comments around leadership accountability, clarity, and team dynamics point to experiences that can affect morale and performance. These are valuable insights, and we appreciate your reflection. If you'd like to discuss your experience further, we encourage you to reach out to engagement@zoom.us.
      5.0
      Jan 8, 2026

      Unmatched benefits

      Product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote working possible for most roles, great parental benefits, lovely company culture

      Cons

      Hard to reach out to HR and talk to a real human being, without creating a ticket first.

      avatar
      Zoom Communications Response
      5mo
      Thank you for sharing your experience. It's great to hear that the remote flexibility, strong parental benefits, and culture have had a positive impact. Your note about the HR process is helpful. Accessibility and human connection are important, especially when it comes to employee support systems.
      5.0
      Jan 7, 2026

      Good company

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture isn't toxic Workload isn't overbearing Being remote provides much flexibility Good benefits Decent transparency

      Cons

      Benefits have fluctuated International collaboration can be difficult

      avatar
      Zoom Communications Response
      5mo
      Thank you for your review. It’s great to hear that the culture, flexibility, and transparency at Zoom have contributed to a positive experience for you. International collaboration can naturally bring challenges with time zones and coordination, and your feedback helps highlight areas where ongoing support can make distributed teamwork even more effective.
      Viewing 52 - 54 of 1,983 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.